So the big company we contract for split in to 2 companies back in the fall. But up until today they still used the same backbone. Logistics, call center, call handling, and support was all done exactly the same. One company we still use the same app, tools, support, etc. But the other, they gave us zero documentation / details. They won't allow their app to run on the same device as the other company. So they gave us logins to a web portal. It sucks, can't do have the stuff we could before. Have to login w/ authenticator EVERY damn time as far as I can tell. Half the stuff we did in the old app now requires us to call someone else to get them to do it.