Go Back   Hardware Canucks > PC BUILDERS & TWEAKERS CORNER > Troubleshooting

    
Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old November 21, 2015, 01:17 PM
Rookie
 
Join Date: Nov 2015
Posts: 6
Default I don't know what's going on with my GTX 970

Hi,

So I purchased an MSI GTX 970 Gaming 4G a few days back and I started to notice dips in performance while playing games, upon further inspections it showed that my temps are maxing out only around ~55 celcius, but my clock speeds are dropping dramatically, (I haven't OC'd it or messed with voltages at all). I'm not maxing out on power %, and it doesn't look like the throttling is due to temperature, I have no idea what's going on.

Screenshot of MSI Afterburner / GPU-Z


Other specs:
Gigabyte Z97-HD3 Mobo
Intel i5 4690k
Hyper 212 Evo CPU Cooler
Corsair CX600 PSU
8gb Crucial Ballistix cheapo dual channel
120GB Kingston SSD Now
1tb WD Black
(All components were bought brand new and less than 6 months old)

Anyone have any ideas?

Last edited by estKoncept; November 21, 2015 at 01:55 PM.
Reply With Quote
  #2 (permalink)  
Old November 21, 2015, 01:40 PM
Hall Of Fame
 
Join Date: May 2011
Location: Calgary
Posts: 2,754

My System Specs

Default

Use the advance posting option and post the picture plz
__________________
__________________________________________________ __________
"Lesson's cost money... good ones costs lots" -Tony Beets (gold rush)
__________________________________________________ __________
Mah Rig now
Mah Rig before
My stuff for sale.
Reply With Quote
  #3 (permalink)  
Old November 21, 2015, 01:59 PM
MARSTG's Avatar
Hall Of Fame
F@H
 
Join Date: Apr 2011
Location: Montreal
Posts: 4,284

My System Specs

Default

In the nVidia control panel there is an option called power management ; make sure is set to maximum performance and not adaptive.
Attached Images
 
__________________
Reply With Quote
  #4 (permalink)  
Old November 21, 2015, 01:59 PM
Rookie
 
Join Date: Nov 2015
Posts: 6
Default

Quote:
Originally Posted by clshades View Post
Use the advance posting option and post the picture plz
I edited my original post but it seems to have gone completely, so here is the image:

and here is the original post:


So I purchased an MSI GTX 970 Gaming 4G a few days back and I started to notice dips in performance while playing games, upon further inspections it showed that my temps are maxing out only around ~55 celcius, but my clock speeds are dropping dramatically, (I haven't OC'd it or messed with voltages at all). I'm not maxing out on power %, and it doesn't look like the throttling is due to temperature, I have no idea what's going on.

Other specs:
Gigabyte Z97-HD3 Mobo
Intel i5 4690k
Hyper 212 Evo CPU Cooler
Corsair CX600 PSU
8gb Crucial Ballistix cheapo dual channel
120GB Kingston SSD Now
1tb WD Black
(All components were bought brand new and less than 6 months old)
Reply With Quote
  #5 (permalink)  
Old November 21, 2015, 02:15 PM
Sagath's Avatar
Moderator
F@H
 
Join Date: Feb 2009
Location: Edmonton, AB
Posts: 3,948

My System Specs

Default

Your log through afterburner isnt showing any relevant information, really, or atleast if it is showing anything, its very, very wacky.

From the looks of your image, about 50% of the way through the graphs you fired up a game. Your Fan went (zero to 100) real quick, and your GPU ramped up to 1454mhz. However, your RAM didnt raise up any higher then about 135mhz except for some random blip 1/4 of the way through your playing experience when it cycled to full (7000+) speed. At that exact same time your RAM actually got used up to 270mb (which really isnt being used at all?)...

Essentially from what I can gather off of this image it makes no sense. Your GPU ram isnt being used, your GPU is actively doing something, and your GPU RAM is durdling. We need more info.

What game is this? Have you updated drivers? Did you come from an AMD gpu? Have you tried using a stress test like furmark? There are just a lot of unknowns and, frankly, strange stuff going on from this screenshot.
__________________
My Disclaimer to any advice or comment I make;
Quote:
Originally Posted by CroSsFiRe2009 View Post
I'm a self certified whizbang repair technician with 20 years of professional bullshit so I don't know what I'm talking about
Reply With Quote
  #6 (permalink)  
Old November 21, 2015, 02:24 PM
Master_Shake_'s Avatar
Top Prospect
 
Join Date: May 2011
Location: Ontario, Canada
Posts: 191

My System Specs

Default

i see you have 2 gpus.

are you plugged in to the card or in to the motherboard?
Reply With Quote
  #7 (permalink)  
Old November 21, 2015, 05:54 PM
Rookie
 
Join Date: Nov 2015
Posts: 6
Default

Quote:
Originally Posted by Master_Shake_ View Post
i see you have 2 gpus.

are you plugged in to the card or in to the motherboard?
Plugged into the card, disabled integrated in the bios, thanks for reminding me.

Last edited by estKoncept; November 21, 2015 at 06:12 PM.
Reply With Quote
  #8 (permalink)  
Old November 21, 2015, 05:57 PM
Rookie
 
Join Date: Nov 2015
Posts: 6
Default

Quote:
Originally Posted by Sagath View Post
Your log through afterburner isnt showing any relevant information, really, or atleast if it is showing anything, its very, very wacky.

From the looks of your image, about 50% of the way through the graphs you fired up a game. Your Fan went (zero to 100) real quick, and your GPU ramped up to 1454mhz. However, your RAM didnt raise up any higher then about 135mhz except for some random blip 1/4 of the way through your playing experience when it cycled to full (7000+) speed. At that exact same time your RAM actually got used up to 270mb (which really isnt being used at all?)...

Essentially from what I can gather off of this image it makes no sense. Your GPU ram isnt being used, your GPU is actively doing something, and your GPU RAM is durdling. We need more info.

What game is this? Have you updated drivers? Did you come from an AMD gpu? Have you tried using a stress test like furmark? There are just a lot of unknowns and, frankly, strange stuff going on from this screenshot.
Game: Wildstar
Updated drivers: Yes.
Come from an AMD GPU?: Yes, but I got rid of all the drivers and AMD software.
Did I try running furmark? I just did and it said I hit a power limit, which I'm not 100% sure on how to remedy.
You're pretty much gathering what I have been, I'm not the greatest with troubleshooting and this is like nothing I personally have seen before, I have zero clue what's going on. Only thing I can guess is it may be some kind of power delivery issue?
Reply With Quote
  #9 (permalink)  
Old November 21, 2015, 08:11 PM
Allstar
 
Join Date: Jul 2014
Location: Metro-Vancouver
Posts: 783

My System Specs

Default

Quote:
Originally Posted by estKoncept View Post
Come from an AMD GPU?: Yes, but I got rid of all the drivers and AMD software.
Are you sure? When I upgraded to an Asus GTX 970 (from an XFX 6870), I used Display Driver Uninstaller, following all their suggestions regarding safeboot, etc. But still wound up with weirdness in the first game I played (Tomb Raider): one day GPU usage would be high 90s- I forget exact numbers- and then another day much, much lower, thereby tanking fps.

Troubleshooting led nowhere, as a final step (before requesting a RMA) I re-installed Windows and never had an issue again. Must have been gremlins; incidentally, ever since upgrading temps (on what I think is either my motherboard's VRMs or NB) have been considerably higher. Thanks a ghetto rigged fan, it stabilised at ~5C increase.*

* Having the 970's fan run constantly at the same speed as the old one had no effect.
Reply With Quote
  #10 (permalink)  
Old November 21, 2015, 09:05 PM
ThE_MarD's Avatar
Top Prospect
 
Join Date: Oct 2015
Location: Alberta, Canada eh?
Posts: 113

My System Specs

Default

Heyyo,

Hmm, is the settings in MSI afterburner set to defaults? Have you tried resetting to defaults?

You could also try setting a thermal limit instead of a power limit. See if that helps. You can also try setting your fans to auto and see if maybe that was part of the issue.
Reply With Quote
Reply


Thread Tools
Display Modes