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Old October 10, 2014, 12:15 PM
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Default GeForce GTX 760 4GB artifact problem

6 months ago I bought this card and have only been using it for about 2 months. For the last month I have been getting Artifacts in games, like jagged triangles, also some stuttering and got a BSOD last week. It has been happening on games like Marvel Lego and Battlefield 4. I never had this problem with my old 6950 HD.

I hooked it up myself. Just slid it in and attached the power cables. Even updating won't help

I have read people suggest to turn up the fans, but should I really need to on a new card?

Can someone help me solve this or should I RMA it? Let me know what other info I can give you guys?

Thanks

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SSD

Last edited by TRYER; October 10, 2014 at 12:36 PM.
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Old October 10, 2014, 02:48 PM
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how hot is it getting when you game?
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Old October 11, 2014, 04:32 AM
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Good question. Just played 4 hours of Battlefield 4 and looked at MSI Afterburner and it was throttling between 70 to 100 and about 50 while loading. So I turned up the fan to MAX.I still had a bit of stuttering and a bit of artifacts, but not as bad.

I don't think it being 100 in game, should be right. Do you thing I should replace the card, get more fans or anything?
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Old October 12, 2014, 11:38 AM
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100 is high

Try removing the card and looking at the fan. If it's covered in dust that could be the problem. You can give it a spin with your finger, is there even a hint of resistance? Could be a bad fan.

Is the computer in a hot environment? Does the case have ample intake and exhaust fans? Are they obstructed?

Failing the above there is always a change the heatsink on the card isn't making good contact (thermal paste) I would take it apart and re-apply but if it's still under warranty and your aren't confident doing that might be best to RMA through the MFG.
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Old October 12, 2014, 01:12 PM
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Quote:
Originally Posted by mello_newf View Post
100 is high

Try removing the card and looking at the fan. If it's covered in dust that could be the problem. You can give it a spin with your finger, is there even a hint of resistance? Could be a bad fan.

Is the computer in a hot environment? Does the case have ample intake and exhaust fans? Are they obstructed?

Failing the above there is always a change the heatsink on the card isn't making good contact (thermal paste) I would take it apart and re-apply but if it's still under warranty and your aren't confident doing that might be best to RMA through the MFG.
I second all he said. anything above 80 is a big red flag IMHO.

Make sure your card has air, what kind of case/fans are you using?

An easy thing to try os to fix your fan profile in Afterburner to give it move air under load above 50c.
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Old October 12, 2014, 02:01 PM
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Quote:
Originally Posted by mello_newf View Post
100 is high

Try removing the card and looking at the fan. If it's covered in dust that could be the problem. You can give it a spin with your finger, is there even a hint of resistance? Could be a bad fan.

Is the computer in a hot environment? Does the case have ample intake and exhaust fans? Are they obstructed?

Failing the above there is always a change the heatsink on the card isn't making good contact (thermal paste) I would take it apart and re-apply but if it's still under warranty and your aren't confident doing that might be best to RMA through the MFG.
Thanks for the advice. I just took a blower to my case, because lots of dust in my CPU cooler (Looked like a dust storm). I also checked the fans of the graphics card and the case and all seem to be working fine. And I also reseated my card.

I also asked for help from EVGA and checked my voltage and did a clean install of the drivers. With that my temp is now about 82C. My card is still under warranty and will probably get it replaced if nothing helps out.

I will check out the card again with some BF4 tonight and will get back to you and again thanks for all the advice.
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Old October 12, 2014, 03:02 PM
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Quote:
Originally Posted by TRYER View Post
Thanks for the advice. I just took a blower to my case, because lots of dust in my CPU cooler (Looked like a dust storm). I also checked the fans of the graphics card and the case and all seem to be working fine. And I also reseated my card.

I also asked for help from EVGA and checked my voltage and did a clean install of the drivers. With that my temp is now about 82C. My card is still under warranty and will probably get it replaced if nothing helps out.

I will check out the card again with some BF4 tonight and will get back to you and again thanks for all the advice.
The only other thing I would suggest is to run with the case side off and a house fan directed towards the open side... if your issue goes away then you may have some kind of issue WRT airflow through your case.
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Old October 13, 2014, 11:23 PM
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Originally Posted by sswilson View Post
The only other thing I would suggest is to run with the case side off and a house fan directed towards the open side... if your issue goes away then you may have some kind of issue WRT airflow through your case.
Although I am not considering removing my side panel an adding an ugly and load makeshift fan next to it, extra cooling is a great idea. I will look into that.

In the end, I think I will just RMA it. Thanks for the help guys.
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Old October 14, 2014, 05:25 AM
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Originally Posted by TRYER View Post
Although I am not considering removing my side panel an adding an ugly and load makeshift fan next to it, extra cooling is a great idea. I will look into that.

In the end, I think I will just RMA it. Thanks for the help guys.
Heh... It's not intended as a permanent solution. It's an easy controllable test to either confirm or rule out airflow as a possible cause.
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Old October 14, 2014, 05:28 AM
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Originally Posted by sswilson View Post
Heh... It's not intended as a permanent solution. It's an easy controllable test to either confirm or rule out airflow as a possible cause.
This.

And you will get dinged charges if you RMA a working card and still have the same issues when it comes back.

Not to mention being out of a video card for weeks.

15 minutes to check if airflow in your case is nothing VS all that IMHO.
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