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Old April 16, 2019, 03:37 PM
danmitch1 danmitch1 is online now
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Join Date: Dec 2007
Location: Montreal Canada
Posts: 622

My System Specs

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Company Name: Corsair
Product: twin pack of SP120's
Warranty Period: expired 2 year manufacturer warranty by 2 ish months
Date purchased: 1/22/2017
Date RMAed: 03/08/2019
Where it was sent to: California
Ease of RMA: 10
Any extra fees?: No
Wait time: None
Details: See Below
Satisfaction: 10

Quote:
Originally Posted by danmitch1 View Post
I just wanted to share another impressive RMA process I had with Corsair.
One of my 2 sp120's from a twin pack started to make a "grrrr" sound over 50% rpm.


I submitted my RMA with a video. They pointed out that I was 2 months passed the 2 year warranty but they approved it anyway and will replace both fans .



Then I was to pay return shipping to California which I replied that I could purchase a new fan for the cost of return shipping and asked if they would mind sending me a pre payed shipping label.


1 hour later I received the label and they also mentioned that they verified that the fans are in stock and to just let them know when I ship the return so that they can make the return happen as smoothly as possible.


Very impressed AGAIN with Corsair support!


Kudos Corsair!
Got them today, and the most recent model !

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