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Old July 5, 2018, 10:52 AM
PianoMonkey PianoMonkey is offline
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Join Date: Mar 2018
Location: Waterloo/Markham
Posts: 26

My System Specs

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Company Name: Corsair
Product: K70 RGB Brown Switches
Warranty Period: (manufacturer warranty)
Date purchased: September 2016
Date RMAed: Summer 2017
Where it was sent to: United States
Ease of RMA: 5
Any extra fees? After bugging/prompting for a free shipping label, free
Wait time: a couple of months, due to product apparently being out of stock (several versions of the same product exist, and I would have been fine with any)
Details: Problem was not fixed, I believe they returned my own product (keyboard)
Satisfaction: 3

Tried again a year later with the same keyboard for the same problem (I was busy), and they told me product was out of warranty and would not do anything

Company Name: Huawei
Product: Huawei Watch (gen 1)
Warranty Period: 1 year
Date purchased: June 2016
Date RMAed: attempted several times before July 2017 without any response, until July 2017 responded saying out of 1-year warranty
Ease of RMA: 0, most difficult (annoying), rep barely spoke English (outsourced customer service) and wasn't very accomodating,
Any extra fees? would have had to pay for international shipping and repair costs
Details: waste of time with a broken watch
Satisfaction: 0
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