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Old January 24, 2010, 02:42 PM
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Sushi Warrior Sushi Warrior is offline
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Join Date: Aug 2009
Location: Grimsby, Ontario
Posts: 1,609

My System Specs

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Company Name: Razer
Product: Razer Barracuda headset
Warranty Period: 1 year
Date purchased: January 2007 IIRC
Date RMAed: March 30th, 2008
Where it was sent to: USA, New York, somewhere in the north end
Ease of RMA: 3
Any extra fees?: $20 shipping there
Wait time: 6 weeks
Details: Terrible experience. The barracudas have a manufacturing defect which leads to a screw falling out and the ear cup falling off. It took me forever to get an RMA number and the emails were VERY slow. The worst part? The same problem happened with the replacement in under a month.
Satisfaction: 1
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