Hardware Canucks sat down with J.P Jutras of Samsung Canada at a Samsung event in Burnaby – a suburb of Vancouver – on Monday.
“I don’t believe this is widespread,” said Mr. Jutras. “If you look at what our competitors are doing, I’m sure you are finding some of the same issues. It’s inherent to the technology more than just the brand.”
Mr. Jutras said that the company has “taken steps into improving the way we space out the layers in our LCD panels to create more uniformity and light transparency.”
According to Mr. Jutras, Samsung faces multiple challenges in cell compression within their displays.
“One of the challenges is that we want extremely fast response times from the panels and that means that the cells are smaller. That makes it challenging to maintain the same space within every cell.”
Mr. Jutras said that during the manufacturing process Samsung has to weigh the benefits and the flaws of response panel time versus overall image quality. In the company’s opinion having a fast response panel – especially when displaying images at 240Hz and in 3D – is a gain rather than a loss.
“The byproducts, sometimes, may be a little bit of light bleeds,” Mr. Jutras told Hardware Canucks. “We’ve really worked on this to improve it. If you look at our new products, it’s much more uniform. We’ve changed the location of our LED lights from last year’s product to improve that.”
Mr. Jutras explained that the first generation of edge lit LED panels had LEDs in all corners of the screen, but the year after Samsung determined that it wasn’t necessary to have that much light.
Samsung then re-engineered the light plate, “improving” it to get satisfactory performance from having LEDs on the top and bottom.
The trade-off, according to Mr. Jutras, was that this new setup caused bleeding in the corner.
“Because we have such a large market share, it can be conceived that our [problem] is worse than our competitors.”