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Originally Posted by aviduser I've had my primochill typhoon 3 installed for about 1 month now. Initial set up was a pain. But I'm curious, from what I hear they have a reputation of cracking/leaking.
For those that have used one, what has your experience been? good/bad? |
ITS RMA TIME @ PRIMOCHILL
well this says it all
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Originally Posted by Boxgods,aka geno All I can suggest is starting an RMA ticket if you haven't already or checking/updating it if you have. Issues like yours are why I am very careful to always mention that I don't actually work for Primo Chill or any of the companies I design products for. That may sound like a bit of a cop out to you but the reality is that once I submit a design and the manufacturing process and product sales cycle begin I am not in the loop. If alterations to the design are made to make it easier or cheaper to produce for example, I have no say. The same for setting or changing the sales price or any other policy the company might have. I am pretty sure (though again not positive) that Primo would not expect you to ship a part back all the way from Spain and would accept a picture or something similar. Just be sure to explain your situation in your trouble ticket, don't assume they know every single detail about you, your purchase, or your particular situation. My experience thus far with Brian and the folks at Primo is that they try to do as much as they can to be helpful and practice good business. |
sounds won't cover damaged parts from leaked units only the T3 unit. geno karma does lives
for all those rma's promochill are only saving face for company name, remember me originator