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Old August 9, 2012, 07:03 PM
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Default EVGA 670 FTW Came with a magnet stuck to it??

So I upgraded my video card to an EVGA 670 FTW Ed. that I purchased through work. The card was brand new and still sealed in shrink wrap from NCIX. I opened it up, pulled all the shrink wrap off, and installed it. As I was going to screw the thumb screws in place, I noticed that there was something stuck to the back of the i/o plate. After further inspection, I found what appears to be a small broken off chunk of a strong (earth?) magnet! (Possibly from a HDD from the looks?) I managed to pull it out, and subsequently dropped it... right on to my SSD!

I was shocked to say the least. I have no idea how this ended up on the card, and I'm not even sure what to do about it. So far the card seems to perform alright, and no failures on the SSD yet. But I must say I'm extremely disappointed in EVGA. Not sure how this made it through packaging, but I'll be writing an angry email. Just hope it's brief stint falling on to my SSD didn't cause any damage.

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Old August 9, 2012, 07:18 PM
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The SSD shouldn't care.

however the card is probably defective or at least on it's last legs.

I'll give you $200 for it, just to help you recover costs.
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Old August 9, 2012, 07:21 PM
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I would seriously write them that email and show them, that is absolutely unacceptable as far as I'm concerned. I know QC blips happen, but not something that bizzare.

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Old August 9, 2012, 08:30 PM
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Quote:
Originally Posted by Perineum View Post
The SSD shouldn't care.

however the card is probably defective or at least on it's last legs.

I'll give you $200 for it, just to help you recover costs.

as for the magnet I never heard of that happening before
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Old August 9, 2012, 08:32 PM
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Yeah, I called them and left a VM as they were closed. But I'll be writing an email to the support manager tonight for sure.
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Old August 9, 2012, 08:46 PM
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You want Joe Darwin. jdarwin@evga.com
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Old August 9, 2012, 10:18 PM
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Quote:
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You want Joe Darwin. jdarwin@evga.com
Thanks for the heads up. Someone you have dealings with?
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Old August 10, 2012, 04:04 AM
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Your SSD should be fine seeing as it is not a magnetic storage device such as a HDD.
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Old August 10, 2012, 06:28 AM
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Maybe this is their version of Kinder Surprise......j/k
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Old August 10, 2012, 08:27 AM
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Maybe a "concerned" e-mail instead of an "angry" e-mail. You get more flies with honey than vinegar.
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