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  #11 (permalink)  
Old April 16, 2012, 08:20 PM
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Not to play devils advocate, but will they call me when I get my GTS650 and not a GTX680?

All kidding aside It really is good to see them having more of a presence here and in helping end users. It is hard to come by reps like that. And for all the good CS we get from some other companies, not a Rep to be found on the forums to really help the consumer. Galaxy is definately doing things right.

-ST
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  #12 (permalink)  
Old April 16, 2012, 08:47 PM
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Nope. I think there's a minimum purchase of 500 dollars if you want that call.
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  #13 (permalink)  
Old April 16, 2012, 10:06 PM
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Staying on topic somewhat, how has their warranty/RMA service been as of recently?
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Old April 17, 2012, 05:32 AM
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Hmm, not able to registered on their website. Well I can, but I'm not getting an activation email and it's been over 12 hours... Guess I'll have to wait and see if I get one during the day today.
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Old April 17, 2012, 12:02 PM
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Quote:
Originally Posted by Arinoth View Post
Hmm, not able to registered on their website. Well I can, but I'm not getting an activation email and it's been over 12 hours... Guess I'll have to wait and see if I get one during the day today.
They're not automated replies, but are actually confirmations from the techs that everything went through and your warranty is approved. The typical turnaround on the whole process is about 48 hours, so I would expect you to get this email in the next day or two. Please just let me know if you don't have it by then and I'll check it out.
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Old April 17, 2012, 02:15 PM
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I would like to add that I believe the Galaxy Rep on these forums in the same gentleman that called me yesterday.
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  #17 (permalink)  
Old April 18, 2012, 08:19 AM
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Quote:
Originally Posted by wedge22 View Post
I would like to add that I believe the Galaxy Rep on these forums in the same gentleman that called me yesterday.
Yes sir, it was. :)
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  #18 (permalink)  
Old April 19, 2012, 10:43 AM
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I believe we're coming close to the 48 hour mark and still no email :(
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  #19 (permalink)  
Old April 20, 2012, 09:22 AM
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I registered mine yesterday too, awaiting the confirmation email also. Great card btw and very glad to see a "local" presence here!
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The Vortex H20

Coolermaster ATCS 840 w Window panel
MSI Z77A-GD65
Intel i7 3770K @ 4.6GHZ 1.28v
Galaxy GTX 680 @ 1241MHZ
8GB Mushkin Blackline 1600MHZ 9-9-9-24 1.5v
Asus Xonar Essence STX
OCZ Z-Series GOLD 850W
2 x 128GB Corsair Force GT SATA3 SSD RAID0 :)
Acheiva Shimian Q270 Lite 2560x1440

Benq W500 Pojector.

Watercooling:
EK Supreme HF, EK FC GTX 680 Block, MCR320+Gelid Silent 12 Push/Pull, DD Pump, EK Multioption 100ml Res, EK Coolstream XT 220 RAD Gelid Wings Push/Pull.
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  #20 (permalink)  
Old April 24, 2012, 09:28 AM
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Just reviving this one, still Nada from Galaxy yet.... I hope its OK because it has now been 30 days since Invoice date......
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The Vortex H20

Coolermaster ATCS 840 w Window panel
MSI Z77A-GD65
Intel i7 3770K @ 4.6GHZ 1.28v
Galaxy GTX 680 @ 1241MHZ
8GB Mushkin Blackline 1600MHZ 9-9-9-24 1.5v
Asus Xonar Essence STX
OCZ Z-Series GOLD 850W
2 x 128GB Corsair Force GT SATA3 SSD RAID0 :)
Acheiva Shimian Q270 Lite 2560x1440

Benq W500 Pojector.

Watercooling:
EK Supreme HF, EK FC GTX 680 Block, MCR320+Gelid Silent 12 Push/Pull, DD Pump, EK Multioption 100ml Res, EK Coolstream XT 220 RAD Gelid Wings Push/Pull.
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