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  #21 (permalink)  
Old February 7, 2011, 08:51 AM
Join Date: Nov 2009
Location: Winnipeg
Posts: 25
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Stay away from DirectCanada. Ordered a hard drive and when I got it the drive was making loud seeking sounds even when the SATA data cable was disconnected. Had to pay for shipping and was assessed a 15% restocking fee even though manufacturer's support dept indicated that the drive should not be doing that. Multiple emails to RMA dept asking why I was assessed a restocking fee went unanswered. They are owned by NCIX. From now on buying product locally.
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  #22 (permalink)  
Old February 7, 2011, 09:52 AM
Join Date: Oct 2008
Location: Sunshine coast, BC
Posts: 781

I've had good luck phoning dc, last week I called them up, on hold maybe 4 min, the rep took the info to find an old invoice from March 2008 for a buffalo ram rma, the next day I got a copy by email, good job DC.

All places have there faults even NCIX, ncix stiffed me on a dsl phone jack filter once and after contacting cs twice I never got it, I was charged but it never matirialized.

Lately ncix backorder has been awful, been waiting for a 32GB sdhc for a while now, close to a month.

Ps, generally I PM direct canada and best direct at ncix all the same warehouse/company afaik.
Gaming FX 8350 4.4GHZ / Tuniq Tower 120/ MSI GTX 1070 Armor / G Skill 32GB / S12D 850w/ GA 990FXA-UD3 /SSD 240GB , WD1TB FALS, 3TB Toshiba / Dell IPS 1920x1080/ Win 10 64
Daily Use x4 965BE 3.4GHZ/GA 970 Gaming/ Rx 580 8GB /EA750w/4x4GB ram/Win 10 64 and 24TB of hdds

Last edited by upcoast604; February 7, 2011 at 09:58 AM.
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