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  #31 (permalink)  
Old May 4, 2010, 06:40 AM
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I would say you did get a fair replacement. Since the 9800 is OC'd it should match the 8800GTS pretty well. But having to pay for return shipping and getting the same card.... that's a piss-off.
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  #32 (permalink)  
Old May 4, 2010, 06:51 AM
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Cool RMA Video Card

I still think that as long as the specs show a downgrade and they agree, then they should bump up your card.
To me, that's just good business.
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  #33 (permalink)  
Old May 4, 2010, 04:26 PM
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I think they are replacing your card base on the receipt you sent them, or how else would those other people that get a gtx 285 for replacement when they sent in there defective 7950gt.

Go over to [H] and speak to Jeff, I think he be able to help you faster.
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  #34 (permalink)  
Old May 4, 2010, 10:11 PM
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RMA Tracking

BFG RMA Status

Stage 1: Your full RMA number is *************
Stage 2: Your RMA was received in the BFG Warehouse on 2010-05-04 13:41:17
Stage 3: Your RMA was processed in the BFG Warehouse on 2010-05-04 14:26:49 and has already shipped.

Tracking: Your tracking number is: ************* (Click the link for FedEx.com)

What to Expect:
Your RMA is complete and is on it's way back to you. Click on the link above to obtain updated tracking information from the UPS website. If you have any questions or problems regarding your BFG RMA, please feel free to contact us at any time.









Shipment Dates

Ship date
May 4, 2010

Estimated delivery
May 5, 2010






wow, that was fast. lets see what i get back.

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  #35 (permalink)  
Old May 5, 2010, 04:19 AM
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Smile RMA Video Card

With things moving that quick, I dare say that you should be pleased with the new card. Be sure to let us know. I'm quivering with anticipation,hehe.
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  #36 (permalink)  
Old May 23, 2010, 06:07 AM
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Lets see an update!
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  #37 (permalink)  
Old July 12, 2010, 07:44 PM
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Well after giving up on this issue an e-mail arrives out of the blue from BFG apologizing for there slow response (8 weeks).

They provided a pre-paid shipping label and issued another RMA #.

Card has been shipped. Interesting to see what comes back.........
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  #38 (permalink)  
Old July 12, 2010, 07:56 PM
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I'm glad you persisted. Now let's see what they come up up with for you.
Happy to see some movement on this long story.
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  #39 (permalink)  
Old July 12, 2010, 08:22 PM
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good to hear theres still someone on the other end
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  #40 (permalink)  
Old July 12, 2010, 09:20 PM
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I'd like to know what card you get back (:
I just emailed BFG on a possibility on getting a breakout box, hopefully they're happy to send me one.
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