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Old October 19, 2009, 10:16 PM
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Default RMA question

when mailing an item to the US from Canada for warranty purposes, should i indicate on the sticker that its being sent for repairs?
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Old October 19, 2009, 10:58 PM
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You could write it down as damaged computer hardware being returned for repair.
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Old October 19, 2009, 11:01 PM
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Quote:
Originally Posted by ayah View Post
You could write it down as damaged computer hardware being returned for repair.
yeah, because it was my first RMA i didn't know i had to write that. i put the value as 100$ too because i bought it for 300CAD. i'm probally gonna get dinged when it reaches xfx. i had the words RMA on it as requested by xfx but they are probally gonna charge them tax and fees etc which will transmit back to me.
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Old October 20, 2009, 11:35 AM
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Default RMA policy

Most - if not all - companies will have an RMA policy in place and specific instructions on how to complete your part of the bargain to their satisfaction. Googling 'xfx +rma' (w/o quotes) produced this doc in fifth place ... behind a bunch of complaints.
ftp://xfxsupport.com/public/other/PCA_RMA_TC.pdf

good luck
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Old October 20, 2009, 02:24 PM
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was there a need to open another thread?

XFX RMA
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Old October 20, 2009, 02:49 PM
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Yes always write damaged computer part for repairs. Manufacturers dont like it when they have to pay customs to accept a dead part for RMA.
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