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-   -   Black screen !!! Need Help (http://www.hardwarecanucks.com/forum/troubleshooting/9708-black-screen-need-help.html)

toni_0177 August 29, 2008 05:41 AM

Black screen !!! Need Help
 
Hi,
just recieved my new rig:
ASUS P5E3 Premium,
ASUS 4870X2 2GB,
Intel Q9550 12MB CPU,
2x2GB OCZ 1333 GOLD KIT,
Antec TP 1000 PSU,
ANTEC 900 Gaming CASE,
Zalman CNPS9700-LED
2x 500GB seagate HDD, 1 DVD RW,

Everything sounds verry good until the problem starts. I managed to boot (see something on screen ) just 1 from 10 restarts. I updated MB bios to ver 0505 and the problem is still here. At the begining i was thinking that is from the memory but now im not sure. What is really happen when i press start button: The PC is powered, all Fans are ok, all leds are OK, HDD and CD led shows activity - i'm on black screen. After multiple BIOS resets, removing memmory chips, removing video cards, changing power cable configuration and few restarts finaly i have something in my screen. Tried a lot of memmory configuration and all the time was the same. During one of the booting when i was abble to see my screen, i decided to install win XP. Everything was ok till setup reboot - again black screen, but my CD and HDD continue to work. Decided to wait untill led activite stops. Again after several restarts and removing of modules, without reseting BIOS this time, my screen show something. And it show completely instaled Win XP. I putted MB DVD and it says that will need 4 restarts to finish instalation. So i pressed YES and setup start to work. After few min Setup restart the PC and it was again on BLACK SCREEN, but HDD,CD continue to work. I was waiting and during Black Screen all the time, PC Restarts several time. Latter on, after several restats from my side again PC started with no Black screen, XP started verry fast, and i saw all MB drivers instaled. Then i instaled ATI drivers, and again black screen. After multiple restarts again and removing and puting parts again i saw picture.

ATI CCC shows: primarry video 4870x2 1024MB
secondary video 4870x2 1024MB disabled

Asus AI shows in one of optional screen for PCIe : BiosErrOptldx

All this was done without any overclocking, i was just trying to start my PC stable. Memtests was working for around 8h and no errors found. I tried all kind of cable setings using just antec ones and using convertors from Video card package, but the problem is still here. If anyone have some idea what can couse this, how to resolve it HELP, HELP!!!

Squeetard August 29, 2008 09:12 AM

There seems to be a few people having this same problem with the 4870x2. Try flashing your motherboard with the latest bios.

Dr_BenD_over August 29, 2008 09:50 AM

I'd put my money on a ram compatibity issue despite memtest coming up fine (happened to me with some OCZ ram on a Asus 690G based board - memtest would pass till the cows came home, XP, Vista and ubuntu would all crash horribly - swapped over to some Crucial, worked fine)

Squeetard August 29, 2008 10:07 AM

His system isn't crashing at all. A black screen while his proggies are happily running away.

The first step to solving a problem is to properly identify the symptoms.

enaberif August 29, 2008 10:12 AM

1) Move the graphics card into the second slot and if see if you still get the same issues.
2) Move your monitor cable into the other plug on the back of your gpu

Squeetard August 29, 2008 10:59 AM

People are having this problem around the web. Bad or weak power supply, motherboard incompatibility or a bad card seem to be the faults.

enaberif August 29, 2008 11:23 AM

Quote:

Originally Posted by Squeetard (Post 84311)
People are having this problem around the web. Bad or weak power supply, motherboard incompatibility or a bad card seem to be the faults.

Yup and most times its incompatible to motherboards.

Squeetard August 29, 2008 12:36 PM

Yea, we have confirmation from our very own SKYMTL on this issue.

Dr_BenD_over August 29, 2008 12:54 PM

Quote:

Originally Posted by Squeetard (Post 84298)
His system isn't crashing at all. A black screen while his proggies are happily running away.

The first step to solving a problem is to properly identify the symptoms.


Ah so the resets are on purpose then.

toni_0177 August 29, 2008 04:58 PM

Hmm, i changed slots, its still the same. Found one GF6600 and tried it, and its still the same blackscreen. So for me its not the video card. And not the PSU (its from my old build - AMD6400X2, 4x1GB Corsair DDR2 800, ASUS 8800GTS 640MB, Asus Crosshire)
Wondering is it possible problems to come from CPU!
I decided to return that OCZ and to order 4x1GB Corsair 1333. It will take some time till replacement is done. If this didnt solve the problem maybe the MB is wrong at all.
I already recieve info from friend of mine who have same MB, 2x2GB Corsair and 4870 not X2. He says rhat everything is ok with him.


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