Dell Diagnostic/Error Codes

[ipaine]

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4C00-041C	system.mdm	Timer Functionality Test	Channel 2 is not operating correctly. The initial clock output level in mode %d is incorrect. Expected: %d Actual: %d.	Motherboard
4C00-0522	system.mdm	PIC Functionality Test	The interrupt controller, or a device attached to it, is not working. No interrupt detected for IRQ %d - %s.	Motherboard
4C00-0619	system.mdm	Speaker Functionality Test	Speaker could not be heard. The operator replied 'No' to the prompt indicating that the tones were not heard from the speaker.	Speaker Audio card Motherboard
4C00-0726	system.mdm	FPU Calculation Test	Failed to load and store constant 0.0.	Processor Motherboard
4C00-0726	system.mdm	FPU Calculation Test	Failed to load and store constant 1.0.	Processor Motherboard
4C00-0726	system.mdm	FPU Calculation Test	Failed to load and store constant 'pi'.	Processor Motherboard
4C00-0726	system.mdm	FPU Calculation Test	Failed to load and store constant log2 of 10.	Processor Motherboard
4C00-0726	system.mdm	FPU Calculation Test	Failed to load and store constant log2 of 'e'.	Processor Motherboard
4C00-0726	system.mdm	FPU Calculation Test	Failed to load and store constant log 2.	Processor Motherboard
4C00-0726	system.mdm	FPU Calculation Test	Failed to load and store constant ln 2.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load and store integer 1.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load integer 1 and store as short real 1.0.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load integer 1 and store as long real 1.0.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load integer 1 and store as BCD.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load integer 32767 and store as short real 32767.0.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load integer -32768 and store as short real -32768.0.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load short real -1.0 and store as integer -1.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load short real 0.0 and store as integer 0.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load short real 1.0 and store as integer 1.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load long real -1.0 and store as integer -1.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load long real 0.0 and store as integer 0.	Processor Motherboard
4C00-0727	system.mdm	FPU Calculation Test	Failed to load long real 1.0 and store as integer 1.	Processor Motherboard
4C00-0728	system.mdm	FPU Calculation Test	Wrong status after comparing 1.0 and 1.0.	Processor Motherboard
4C00-0728	system.mdm	FPU Calculation Test	Wrong status after comparing 3.0 and 2.0.	Processor Motherboard
4C00-0728	system.mdm	FPU Calculation Test	Wrong status after comparing 2.0 and 3.0.	Processor Motherboard
4C00-0728	system.mdm	FPU Calculation Test	Wrong status after 1.0 / 0.0.	Processor Motherboard
4C00-0729	system.mdm	FPU Calculation Test	Wrong stack tags after 'fadd' instruction.	Processor Motherboard
4C00-0729	system.mdm	FPU Calculation Test	Wrong stack tags after 'faddp' instruction.	Processor Motherboard
4C00-072A	system.mdm	FPU Calculation Test	Wrong status after 3.0 + 2.0.	Processor Motherboard
4C00-072A	system.mdm	FPU Calculation Test	Wrong status after 3.0 - 2.0.	Processor Motherboard
4C00-072A	system.mdm	FPU Calculation Test	Wrong status after 2.0 - 3.0.	Processor Motherboard
4C00-072A	system.mdm	FPU Calculation Test	Wrong status after 3.0 * 2.0.	Processor Motherboard
4C00-072A	system.mdm	FPU Calculation Test	Wrong status after 3.0 / 2.0.	Processor Motherboard
4C00-072B	system.mdm	FPU Calculation Test	Calculation error of 3.0 / 2.0.	Processor Motherboard
4C00-072B	system.mdm	FPU Calculation Test	Calculation error of the square root of 2.0.	Processor Motherboard
4C00-072B	system.mdm	FPU Calculation Test	Calculation error of arctangent (tangent (pi/4.0)) * 4.0.	Processor Motherboard
4C00-072B	system.mdm	FPU Calculation Test	Calculation error of log2(((2 ** (pi/8)) -1) + 1) * 8.	Processor Motherboard
4C00-082C	system.mdm	FPU Error Exception Test	Wrong status after purposely performing an invalid operation.	Processor Motherboard
4C00-082C	system.mdm	FPU Error Exception Test	Wrong status after generating a denormalized operand.	Processor Motherboard
4C00-082C	system.mdm	FPU Error Exception Test	Wrong status after performing a divide by zero.	Processor Motherboard
4C00-082C	system.mdm	FPU Error Exception Test	Wrong status after generating an overflow.	Processor Motherboard
4C00-082C	system.mdm	FPU Error Exception Test	Wrong status after generating a precision failure.	Processor Motherboard
4C00-082C	system.mdm	FPU Error Exception Test	Wrong status after generating an underflow.	Processor Motherboard
4C00-082D	system.mdm	FPU Error Exception Test	No IRQ13 following an invalid result.	Processor Motherboard
4C00-082D	system.mdm	FPU Error Exception Test	No IRQ13 following a denormalized operand.	Processor Motherboard
4C00-082D	system.mdm	FPU Error Exception Test	No IRQ13 following a zero divide.	Processor Motherboard
4C00-082D	system.mdm	FPU Error Exception Test	No IRQ13 following an overflow.	Processor Motherboard
4C00-082D	system.mdm	FPU Error Exception Test	No IRQ13 following a precision exception.	Processor Motherboard
4C00-082D	system.mdm	FPU Error Exception Test	No IRQ13 following an underflow.	Processor Motherboard
4C00-0923	system.mdm	PCMCIA Functionality Test	A PC card is not seated properly. Check the card in socket %c (index %Xh, base %Xh).	PC card Motherboard
4C00-092E	system.mdm	PCMCIA Functionality Test	Unable to access any PCIC register. First error: Socket: %c (index %Xh, base %Xh) Register index: %Xh Test pattern: %Xh Data read: %Xh Bits tested: %Xh	Motherboard PC card
4C00-092F	system.mdm	PCMCIA Functionality Test	One or more PCIC registers failed. First error: Socket: %c (index %Xh, base %Xh) Register index: %Xh Test pattern: %Xh Data read: %Xh Bits tested: %Xh	Motherboard PC card

[ipaine]

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4DXX-XXXX	tdir.mdm
4E00-0119	usb.mdm	Register Test	Unable to get register #%u mask.	Motherboard
4E00-011A	usb.mdm	Register Test	Unable to read register #%u.	Motherboard
4E00-011B	usb.mdm	Register Test	Unable to write register #%u.	Motherboard
4E00-011C	usb.mdm	Register Test	Register #%u read or write failed Found:%02Xh Expected:%02Xh.	Motherboard
4E00-011D	usb.mdm	Register Test	Register #%u read or write failed Found:%04Xh Expected:%04Xh.	Motherboard
4E00-011E	usb.mdm	Register Test	Register #%u read or write failed Found:%08Xh Expected:%08Xh.	Motherboard
4E00-021F	usb.mdm	Memory Structure Test	Unable to disable Intel UHCI interrupts.	Motherboard
4E00-0220	usb.mdm	Memory Structure Test	Unable to reset Intel UHCI controller.	Motherboard
4E00-0221	usb.mdm	Memory Structure Test	Unable to process End Point Descriptor	Motherboard
4E00-0222	usb.mdm	Memory Structure Test	Unable to allocate enough memory for Intel UHCI control structures.	Motherboard
4E00-0223	usb.mdm	Memory Structure Test	Incorrect Memory Structure Test #%u requested.	Motherboard
4E00-0224	usb.mdm	Memory Structure Test	FRNUM Register isn't walking frame list.	Motherboard
4E00-0225	usb.mdm	Memory Structure Test	FmRemaining register is not decrementing	Motherboard
4E00-0226	usb.mdm	Memory Structure Test	FRNUM register indicates controller stopped polling at wrong index.	Motherboard
4E00-0227	usb.mdm	Memory Structure Test	Expected the run/stop bit in USBCMD register to clear. Controller did not properly detect faulty transaction (bad TD PID) data.	Motherboard
4E00-0228	usb.mdm	Memory Structure Test	USB controller did not generate the error interrupt that was expected.	Motherboard
4E00-0229	usb.mdm	Memory Structure Test	Unable to clear USBSTS register bit.	Motherboard
4E00-022A	usb.mdm	Memory Structure Test	USB didn't set correct bits in USBSTS when given a bad TD PID	Motherboard
4FXX-XXXX	vd3xjs.mdm			Modem Motherboard
51XX-XXXX	vdiccf.mdm
5300-0119	video.mdm	Video Memory Test	Detected a failure while writing and reading video memory. Video mode: %Xh (%dx%dx%d). Address %Xh, expected to read %Xh, but read %Xh instead.	Video Card Motherboard
5300-011A	video.mdm	Video Memory Test	User-specified video mode not supported.	User Video Card LCD Panel
5300-021B	video.mdm	Video Hardware Test	Detected a failure while read/write testing the video Cursor Control Registers. Wrote %4.4X, but read back %4.4X.	Video Card LCD Panel Cable Motherboard
5300-021C	video.mdm	Video Hardware Test	Detected a problem with retrace status. The retrace status bits do not appear to be changing state.	Video Card LCD Panel Cable Motherboard
5300-031E	video.mdm	Text Mode Character Test	The user's response indicated a failure of a text mode pattern using video mode: %Xh (%dx%dx%d).	Video Card LCD Panel Cable Motherboard
5300-041E	video.mdm	Text Mode Color Test	The user's response indicated a failure of a text mode pattern using video mode: %Xh (%dx%dx%d).	Video Card LCD Panel Cable Motherboard
5300-051D	video.mdm	Text Mode Pages Test	The user's response indicated a failure of text page %d (in mode 2).	Video Card LCD Panel Cable Motherboard
5300-061F	video.mdm	Graphics Mode Test	The user's response indicated a failure of a graphic pattern using video mode: %Xh (%dx%dx%d).	Video Card LCD Panel Cable Motherboard
5300-081A	video.mdm	Solid Colors Test	User-specified video mode not supported.	User Video Card LCD Panel
5300-0820	video.mdm	Solid Colors Test	The user's response indicated a failure of one of the solid color patterns.	Video Card LCD Panel Cable Motherboard
5300-0921	video.mdm	LCD Pattern Test	The user's response indicated a failure.	Video Card LCD Panel Cable Motherboard
5300-0A21	video.mdm	LCD Circle Test	The user's response indicated a failure.	Video Card LCD Panel Cable Motherboard
5300-0B21	video.mdm	LCD Line Test	The user's response indicated a failure.	Video Card LCD Panel Cable Motherboard
55XX-XXXX	lsi.mdm
56XX-XXXX	usb2.mdm

[ipaine]

Ok, that is it. Sorry it took so many posts.

One more piece of info about those codes. On some of the newer machines you will see codes that start with 6. You may have noticed that there are no codes starting with 6 in this list. To decode these errors, remove the "6X" and add "00" to the end of the last two "XX" in the first subset and you will have the correct code.
Example: 6534:1001 would be 3400:1001

Hope this proves helpful to someone at some time.

[ipaine]

Originally Posted by CMetaphor

Very nice list! For completeness though, I'll add in this link to a dell article that describes the LED error codes (most Dell's have 4 leds on them nowadays) as well as some other useful information.
Documentation

That is a fairly useful page, the only problem with it, like the one I linked to in another post is that they are system specific. Well sort of, that one you gave is for the GX270 and does apply to pretty much all of the Optiplex brand desktops from that time. Mainly GX260, 270, & 280. Some of the codes changed with the newer models that came right after those.

Unfortunately I could not find a all in one resource for the Dell LED or beep codes. Well I could make one up, but I just don't think that I will ever get to it.

[joedoe]

Originally Posted by ipaine

Unfortunately I could not find a all in one resource for the Dell LED or beep codes. Well I could make one up, but I just don't think that I will ever get to it.

You should add them to the sysadmin wiki, that would be a good place to gather them.

Apparently i wasn't allowed to make a link, cause it was my first post. Silly. I was kinda tempted to go to another thread and just post something stupid just to be able to, but i don't wanna be rude or anything. Stupid rule.

Edit: Hah! Apparently i could edit it. Even "stupider" rule. :)

[Epic_Matt]

How would I fix my computer if it gave me one of these error codes (specifically error code 5300:031E)?
Thanks

[ipaine]

Well this is a little late but hey whatever.

For that error, 5300:031E, it usually means that you failed to respond to a question that it asked during a graphical portion of testing, usually something like did you see the pattern (or something similar). Now if you didn't respond then you will get such error. It could be that you never saw the question and therefore couldn't answer, which would mean that you didn't have any video. Or you answered in the negative for the question which would indicate to the diagnostics that the test failed and voila, error code generated.

As for fixing it it is hard to say without a description of the problem. But if it is video related the obvious comes in like trying known good parts, monitor, cable, video card, etc. At one point you will find the cause.

If you are still around I hope that helps a bit.

[mmatz]

Does anybody knows what SMI.MDM stands for;I ran the Hardware Diagnostic utility in a Dell Dimension 2400 and the utility hangs on its initial hardware check-up looking for, again, SMI.MDM..
there's not an err message at all.It just hangs there looking and loking for it with the computer OS (XP) never starting.

[mmatz]

I ran Hardware Diagnostics on a XP Dimension 2400 from Dell.The only thing is that the utility hangs for ever looking for a SMI.MDM and the OS (XP) never boots.