Support/RMA Links

[SKYMTL]

Ah, I understand. Is there any way that you can fix the links?

[Supergrover]

Originally Posted by SKYMTL

Ah, I understand. Is there any way that you can fix the links?

Did 5 lastnight before the wife got to me.:)
I'll have them fixed by the end of the day.

[t0m]

just thought i would throw this in since i didnt see xfx on the list. im going through an rma with them now (hq in california) and its going great. (they got my board today)

[Supergrover]

Thanks Edited and added!

[Prof. Dr. Silver]

Originally Posted by t0m

just thought i would throw this in since i didnt see xfx on the list. im going through an rma with them now (hq in california) and its going great. (they got my board today)

Hmmm...did you give the mail man extra cash? or what...my Asus board arrived on the 11th of Feb...and still no one knows where it is.

Same for my BFG 8800GTS. It arrived on the 13th and they apparently had a little delay also!!!

Hope this gets resolved quickly. But if it doesn't I know already what went wrong: I didn't check out our own links page, before I send in my RMA's!!!

LOL

[t0m]

Originally Posted by Prof. Dr. Silver

Hmmm...did you give the mail man extra cash? or what...my Asus board arrived on the 11th of Feb...and still no one knows where it is.

Same for my BFG 8800GTS. It arrived on the 13th and they apparently had a little delay also!!!

Hope this gets resolved quickly. But if it doesn't I know already what went wrong: I didn't check out our own links page, before I send in my RMA's!!!

LOL

that sounds bad. i must be lucky, or xfx is good for this stuff. i sent my board out on wed last week, got a mail on monday saying it was recieved, then another one 4 hours alter saying it was through testing (result = faulty). 2 days later they sent me a fedex tracking number. right now its still in processing at the fedex in bloomington ca...im praying it comes home as fast as it got out there. i got a few pics of my old dead one ill have to post later...

good luck with your rmas dr. i hope things get sorted out. all i know about asus supoprt is from a friend of mine. he showed me the form they sent him to fill out (about 4 years ago now). at the bottom is said this exactly "thanks you for asus". that pretty much sums up his whole experience with them too i hope yours goes better.

[Prof. Dr. Silver]

Well.....here's the good news....finally the two companies came through! YAY! Let's see what the mail man brings...!

[lowfat]

how does one go about RMA'ing an Asus board? I can't find a working email anywhere.

[Supergrover]

Normally, the standard procedure is to contact your Reseller (place of purchase) for repair/exchange. However, if your reseller is no longer in business or unavailable, please contact your nearest ASUS office directly.

You may also write to us. We will arrange technical support personnel to solve your case.
Monday - Friday: 9AM - 5:30PM PST
Email: rma@asus.com
Tel: 510-739-3777
Fax: 510-608-4511

This not working for you lowfat

[lowfat]

Originally Posted by Supergrover

This not working for you lowfat

They don't reply to that email. Didn't try the number but I think I found a Canadian #
+1-888-678-3688
.