Go Back   Hardware Canucks > PC BUILDERS & TWEAKERS CORNER > Troubleshooting

    
Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old May 8, 2013, 02:08 AM
Rookie
 
Join Date: May 2013
Posts: 3
Default laptop RMA MSI Canada

has anyone sent their laptop for RMA? i requested RMA because my powerjack is broken but im hesistant to send it in because the laptop is a bit damaged physically and i was reading that if they saw physical damage it would void the warranty?

any input would be greatly appreciated

thanks in advance
Reply With Quote
  #2 (permalink)  
Old May 8, 2013, 04:27 AM
supaflyx3's Avatar
Hall Of Fame
F@H
 
Join Date: Jun 2010
Location: Chilliwack BC
Posts: 2,557

My System Specs

Default

Warranty generally only covers manufacture defects. Since you mentioned that it's physically damaged there's a chance it'll get denied.
__________________
Reply With Quote
  #3 (permalink)  
Old May 8, 2013, 07:12 AM
Nodscene's Avatar
Allstar
 
Join Date: Dec 2007
Location: Toronto
Posts: 982
Default

I'd still send it in. The worst that will happen is that you get your laptop back and it's in the same condition. I bought a second hand 465 Golden Edition that was bios'd to the 470 which technically voided the warranty and I had no receipt. I sent the card in, it came back repaired (still working I might add), and although I don't know if they sent back a different card or not it was still bios'd to a 470. No questions were asked so you may get lucky.
__________________

Create something idiot proof and they will make a better idiot.
_____________________________________

Intel Q6600 - Gigabyte EP35-DS4 - OCZ Reaper 4gig PC2-6400 - XFX 8800GT 512Mb Alpha Dog - AuzenTech X-Fi Prelude - Alesis M1Active MK2 - Corsair HX-620 - Silverstone Temjin TJ05B-X - Scythe Katana 2 - WD Raptor 150Gb - Seagate 7200.11 750Gb x2 - Samsung SH-S203N
Reply With Quote
  #4 (permalink)  
Old May 8, 2013, 07:17 PM
Hall Of Fame
 
Join Date: May 2011
Location: Calgary
Posts: 1,499

My System Specs

Default

I just finished replacing the power jack on my laptop.
__________________
__________________________________________________ __________
"Lesson's cost money... good ones costs lots" -Tony Beets (gold rush)
__________________________________________________ __________
Mah Rig now
Mah Rig before
My stuff for sale.
Reply With Quote
  #5 (permalink)  
Old May 8, 2013, 11:13 PM
supaflyx3's Avatar
Hall Of Fame
F@H
 
Join Date: Jun 2010
Location: Chilliwack BC
Posts: 2,557

My System Specs

Default

Quote:
Originally Posted by Nodscene View Post
I'd still send it in. The worst that will happen is that you get your laptop back and it's in the same condition. I bought a second hand 465 Golden Edition that was bios'd to the 470 which technically voided the warranty and I had no receipt. I sent the card in, it came back repaired (still working I might add), and although I don't know if they sent back a different card or not it was still bios'd to a 470. No questions were asked so you may get lucky.
They most likely did this because NCIX sold 465 golden editions preflashed to a 470, so it would be dishonest for them to not honor that warranty.
__________________
Reply With Quote
  #6 (permalink)  
Old May 9, 2013, 12:26 AM
Rookie
 
Join Date: May 2013
Posts: 3
Default

Quote:
Originally Posted by clshades View Post
I just finished replacing the power jack on my laptop.
Did you do it yourself?



well the reason i asked was because i can replace the uppercase by buying replacement on ebay and send it in after. i just don't want to waste time / money to ship it only to receive it back unfixed because of the damage to upper case.
Reply With Quote
  #7 (permalink)  
Old May 9, 2013, 01:45 AM
MVP
 
Join Date: Jul 2009
Location: Surrey, B.C.
Posts: 414
Default

Why not just ask them?
Reply With Quote
  #8 (permalink)  
Old May 13, 2013, 03:46 AM
Rookie
 
Join Date: May 2013
Posts: 3
Default

Quote:
Originally Posted by YoungMan View Post
Why not just ask them?

i have, they said the person repairing will determine if it will void warranty.
Reply With Quote
Reply


Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
[WTB] Few LAPTOP PARTS, Logitec trackball, Antec skeleton, laptop ram, pci vid -REVISED nork Buy/Sell & Trade 10 June 18, 2012 08:09 PM
Anyone use XE and TD Canada? moocow Off Topic 0 September 13, 2011 01:37 AM
MAC DDR laptop mem in an Intel based laptop? sswilson RAM 6 June 2, 2009 01:30 PM
Laptop / Laptop build T.t74)Rocky New Builds 0 November 8, 2008 08:29 AM
GA-P35-DS4 or P5K-E available in Canada? Hitikiro CPU's and Motherboards 7 August 22, 2007 09:52 AM