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-   -   Help! Shared folder not updating new media files (http://www.hardwarecanucks.com/forum/troubleshooting/60173-help-shared-folder-not-updating-new-media-files.html)

Evylldemon March 13, 2013 10:43 PM

Help! Shared folder not updating new media files
Hey guys,

This isn't really a hardware issue but hopefully someone can help me out anyway. I have a windows 7 PC on which I have 4 shared folders for various media files (movies/tv/music). Suddenly a couple of weeks ago the files within those folders stopped updating automatically - meaning I add a new file but I can only see the old files when I access the folders from another computer. The weird thing is that new folders within the shared folders will update, and some text files will update, but for whatever reason the actual media files won't show up (.mkv, .avi, .mp3, anything). This happens with each of the four different folders. Currently I have to unshare and re-share the folder everytime I want to access something new from another machine.

If it matters I'm accessing this computer from another windows 7 PC and a windows 7 laptop as well as a WDTV Live box. Same problem on each device.

I've searched high and low for an answer to this one and it has stumped me for over a month now. Please help!!


clshades March 17, 2013 06:07 AM

Grinder might have a solution to this... it's a weird problem I personally haven't come across.

LegendMask March 17, 2013 06:28 AM

Im not 100% sure about the issue, but I would guess the problem is because when you update the files while the other device is already connected it to the shared folder. The device/s doesnt update it automatically for some reason, and the only way to update it is by restarting or re-connecting to the shared device or folder.

Had similar issue before.

When you access the file shared try to see if there's an option on the device to update or refresh the folder/page.

clshades March 18, 2013 09:37 AM

Have you tried mapping the shared folders as network drives? This is how I normally configure permanent shares.

Evylldemon March 27, 2013 11:19 PM

Thanks for the input guys. I tried a few things over a few days and nothing was working so I gave up. Suddenly yesterday it was working without me changing anything. Now the shared folder updates as soon as I move the file there. Wish I knew why in case it happens again but for now I guess I just have to hope that it doesn't.

Trogdor September 26, 2013 12:16 AM

I am having the same issues. No idea what the problem is. I am downloading to one location with SABnzb, then Sickbeard is renaming and moving the file to a set directory. But when I check on my media player and other networked devices I can't see it unless I un-share and re-share the directory. It was working fine on my old 2TB WD Green, but I just changed that to a 3TB WD Red, due to the drive failing, and now I have this issue.

I tried SMB2 Client Redirector Caches Explained rectifying the issue with what is in the link, but that made no issue.

Any other ideas guys? Is it a Win7 SMB issue?

Trogdor October 4, 2013 07:50 AM

Just an update that I have found that it is only the security settings that I need to refresh in order for the files to be visible on the network. I tried changing the network policies, but still no go.

Squeetard October 4, 2013 08:39 AM

This is win7, are all the devices members of your "homegroup"

Shadowmeph October 4, 2013 11:10 AM


Originally Posted by Squeetard (Post 733201)
This is win7, are all the devices members of your "homegroup"

I was about to ask the same thing because with out permissions some files like media files will remain hidden from others in the network . So like Squeetard mentions above they need to be in the homegroup

clshades October 4, 2013 03:23 PM

which is why I asked if you tried mapping the folder as a network drive...

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