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-   -   ASUS Zenbook Minidump help (http://www.hardwarecanucks.com/forum/troubleshooting/56332-asus-zenbook-minidump-help.html)

The Quicken August 25, 2012 09:46 PM

ASUS Zenbook Minidump help
 
Long story short..

Have an Asus ux21e Ultra book, upgraded to Win 7 Pro, connected to domain (at work) works great.
ASUS - Notebooks- ASUS ASUS ZENBOOK UX21E

After connecting Asus USB universal Docking Station
ASUS - Peripherals & Accessories- ASUS USB2.0_HZ-1 DOCKING-STATION
and installing VGA/LAN drivers all seems well and good until closing the lid (sleep mode) when opening the lid I get the typical "press control alt delete to unlock" and then I get a screen with no user to log in, just a "cancel" option that does nothing.

PC just freezes, can only force power down. It will not shut down/hibernate/sleep without error now. I have a Custom restored point that I'm going revert to once data is backed up.

I'm thinking its the Docking Station, (not specified for this model) what I want to do is copy and email the minidump files to myself, but the system will not allow me to...ideas?

And for the record, this is not my ux21e nor did I connect the it to the Docking Station, just trying to remedy the problem. (worked beautifully until the user got His hands on it:angry2:)

Soullessone21 August 25, 2012 09:52 PM

make sure your hybrid sleep is off:)

The Quicken August 25, 2012 09:55 PM

Quote:

Originally Posted by Soullessone21 (Post 651272)
make sure your hybrid sleep is off:)

Will try, any idea how/if this might effect Instant On ?

Soullessone21 August 25, 2012 10:01 PM

Quote:

Originally Posted by The Quicken (Post 651273)
Will try, any idea how/if this might effect Instant On ?

At the repair depot I work at we see lots of issues of the Zen book mostly to do with the flash hdd going corrupt. but the hybrid sleep on the zenbook causes it to go crazy all the time. I recommend turning it off and doing a good old disk check.

good luck though :)

The Quicken August 27, 2012 10:48 PM

Quote:

Originally Posted by Soullessone21 (Post 651274)
At the repair depot I work at we see lots of issues of the Zen book mostly to do with the flash hdd going corrupt. but the hybrid sleep on the zenbook causes it to go crazy all the time. I recommend turning it off and doing a good old disk check.

good luck though :)

Unfortunately, no dice - doing a restore and removing the Docking Station from the equation. HDD is good.


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