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-   -   my computer comes up with this help! (http://www.hardwarecanucks.com/forum/troubleshooting/52198-my-computer-comes-up-help.html)

stevenperfect95 March 5, 2012 02:43 AM

my computer comes up with this help!
 
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8008040010
BCP2: FFFFF88013D20AA4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010111-9172-01.dmp
C:\Users\steven\AppData\Local\Temp\WER-18064-0.sysdata.xml

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Shadowmeph March 5, 2012 08:57 AM

Have you gone into the administrave event viewer to see any warnings and errors in there and checked them out

SugarJ March 5, 2012 09:11 AM

Delete and re-install your video card drivers. BCCode 116 is always video related.

Shadowmeph March 5, 2012 12:11 PM

Quote:

Originally Posted by SugarJ (Post 608553)
Delete and re-install your video card drivers. BCCode 116 is always video related.

I didn't know that , I will have to make a note of this just in case it happens to me sometime :thumb:

stevenperfect95 March 5, 2012 12:39 PM

No i havent tryed that yet i.will try that when.i get home and people jave been telling.me.its bad ram

SugarJ March 5, 2012 12:42 PM

That BCC code is always video related. If you've had others which point to ram, then your drivers might be corrupt.

stevenperfect95 March 5, 2012 09:38 PM

If it keeps doing it after i delete and re install the video card drivers then what should i do then ? And thabks guya for replying


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