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Old September 16, 2011, 01:48 PM
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Default Old HP DV9000 laptop black screen/not booting

Hey guys:

Yesterday I offered to try fix a laptop that belonged to girl from work. She's got an old HP laptop and was saying that her wireless adapter doesn't work. So I took it home and tried downloading the drivers for the Broadcom 4321AG adapter thinking this was an easy fix and that I'd have it back to her the next day. Anyways, that didn't work. After some sleuthing on the net I learned that HP had some sort of motherboard defect on laptops that were built around that time (2007) that affected the wireless adapters. I think that this is most likely the problem and she will have to get a wireless usb adapter. I also noticed she didn't have her video drivers (nvidia) installed, so being the nice guy that I am, I took it upon myself to get her updates and do a nice disk cleanup, etc, etc. (I kinda wanted to impress her...)

Now when I restarted windows the system just has a blank screen and doesn't make it to the desktop. Seems like the video drivers failed or are corrupt or whatever. I don't want to lose any of her personal files, so I was thinking of upgrading her from vista to windows 7 in order to make the thing work. She doesn't have any backups or anything. As I understand it, doing an upgrade install of windows 7 won't delete applications or files. I have also tried system restore/repair from the vista DVD, no luck.

So I guess my question is:

Is doing the OS upgrade my only option?
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Last edited by dandelioneater; September 16, 2011 at 01:51 PM. Reason: forgot something
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Old September 16, 2011, 03:59 PM
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Being that it its a DV9000 I'd say its done.

These laptops are notorious for motherboard/gpu failures.
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Old September 16, 2011, 04:05 PM
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I second. Time for a new lappy. Can you run in Safe mode, and remove the nvidia drivers?
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Old September 16, 2011, 06:03 PM
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Quote:
I second. Time for a new lappy. Can you run in Safe mode, and remove the nvidia drivers?
I didn't think of that. Will give it a go.
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Old September 16, 2011, 08:19 PM
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ok that worked. Was able to uninstall the video driver and now can boot into windows. The wireless situation is what it is. Thanks for the advice guys.
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Old September 17, 2011, 10:08 AM
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Anytime. But running as such means the GPU is on its last mile.
Time to back-up, and start shopping for a replacement lappy...
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Old September 18, 2011, 06:35 AM
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get a USB to 2.5 HDD adapter an burn her data to dvd
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Old September 26, 2011, 12:24 PM
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If you have the time, you might also want to pull the thing apart according to the maintenance manual on the HP site and vaccuum the insides, especially the fan and heatpipe areas. I fine a lot of those laptops fail because those passages are clogged with dust.
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