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Old December 29, 2010, 01:31 AM
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Default acer timeline 3810 - white stripe

my mom told that yesterday she had that 100px width of white stripe at the left screen... so i checked it and i think lcd screen is toasted... isnt it?

i might be wrong... so i want to know before i am going to the ncix...

its just 8 months old 3810t or 3810tz... i dont remember... too lazy to check it...

thanks
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Old December 29, 2010, 08:44 AM
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Screen is definitely bad.

Acer Support

Go here and check out the warranty status. If she registered her laptop through Acer you won't have any issues at all and you can just take it back to who you bought it from and they should take care of you. If not talk with Acer directly and they should take care of you as well.

We deal with Acer @ my work as I'm the RMA guy and find they have really good service and want to help.
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Old December 29, 2010, 02:17 PM
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RMA it? it means i must back up my hard drive and whip it?

but first, i will go to ncix first... which i bought...

just curious... what did it cause? heavy pressure on lid or what?
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NEW: customize case, hx100, i7 920, supreme hf, x58 sabertooth, 3gbx2 ram of ripjaws, xfx hd6950 CF. vertex 2 60gb, seagate and hitachi 1tb, dual mcp355 with ek rex v2, 2x koolance ar697, 2x mcr320, 6x zm-f3 fans.
OLD: cm 690, hx620, intel q9450, True Black, ga-ep45-ud3p, 2gbx2 ram of mushkin xp2 8500, xfx 285. wd caviar se16 640gb, 4x zm-f3 fans.
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Old December 29, 2010, 02:37 PM
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Quote:
Originally Posted by CTA View Post
RMA it? it means i must back up my hard drive and whip it?

but first, i will go to ncix first... which i bought...

just curious... what did it cause? heavy pressure on lid or what?
Yes it will have to be RMA'd or NCIX will have to do something for you.

But either way data should be backed up and the cause? That is hard to say.. could just be a fault with the screen but hard to say.
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Old December 29, 2010, 02:46 PM
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ok i will back it up today... and go to ncix tomorrow...

thank you for your help...
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NEW: customize case, hx100, i7 920, supreme hf, x58 sabertooth, 3gbx2 ram of ripjaws, xfx hd6950 CF. vertex 2 60gb, seagate and hitachi 1tb, dual mcp355 with ek rex v2, 2x koolance ar697, 2x mcr320, 6x zm-f3 fans.
OLD: cm 690, hx620, intel q9450, True Black, ga-ep45-ud3p, 2gbx2 ram of mushkin xp2 8500, xfx 285. wd caviar se16 640gb, 4x zm-f3 fans.
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