Go Back   Hardware Canucks > PC BUILDERS & TWEAKERS CORNER > Troubleshooting

    
Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old May 25, 2010, 11:38 PM
somecanadianguy's Avatar
Hall Of Fame
F@H
 
Join Date: Mar 2009
Location: somecanadiancity
Posts: 1,118

My System Specs

Default Major HDD issue... need some advice.

The drive is a WD Scorpio Blue 250GB (WD2500BEVT) from a Dell Inspiron laptop.
It won't boot... not even in safe mode... keep getting BSOD with bccode 24.
Ran some built-in diagnostics and found a HDD error (error code 0142).
I took it out of the laptop and put in in my rig... ran CHKDSK and found a bunch of problems.
Booted and could see the drive, but couldn't access it.
Booted again and left the room... CHKDSK ran again and found a bunch more problems.
The last thing it said was "Readable file record segment 131384 is not writeable", and then it went on into Windows but still can't access the drive.

I'm getting a bit frustrated and could use some advice.
There is important data on the disk... the owner does not have that data backed up...
I'm hoping I can get something figured out here.
Reply With Quote
  #2 (permalink)  
Old May 26, 2010, 05:51 AM
Rookie
F@H
 
Join Date: Apr 2009
Location: Calgary, AB
Posts: 29
Default

You could try this guide, it may help.

Recover Data Like a Forensics Expert Using an Ubuntu Live CD

There's always the freezer too, if the drive physically crashed. (Stick in antistatic + zip-lock bag in the freezer for a couple hours and then plug it in and grab as much data as you can until it crashes again)
Reply With Quote
  #3 (permalink)  
Old May 26, 2010, 06:53 AM
martin_metal_88's Avatar
Hall Of Fame
F@H
 
Join Date: Apr 2009
Location: Quebec City
Posts: 4,175

My System Specs

Default

try soft like unstopable copier or getdataback and see what they can do. But, whe you say you can't acces the disk is it because of the admin right? You can also try to boot with a tech windows on a live CD sometime it work.
__________________
Ask for more

Martin_metal_88
Colenzo : See system spec!

Odysseus : I7 860 @ 3.6Ghz || GA P55-UD5 || G.skill Ripjaws F3-16000 2000Mhz 2X2GB || Coolermaster ATCS 840 || Silverstone Strider plus 850W || WD 640 black - WD 1TB green - Samsung F3 2TB || MSI 5670 1GB Cyclone ||Coolermaster Hyper 212 + ||

Reply With Quote
  #4 (permalink)  
Old May 26, 2010, 10:39 AM
somecanadianguy's Avatar
Hall Of Fame
F@H
 
Join Date: Mar 2009
Location: somecanadiancity
Posts: 1,118

My System Specs

Default

The HDD shows up in my system as G: and H:
H: is a recovery partition and that one I can access fine.
The G: is where her data is and I can't get into it.
It shows in My COmputer as G:, but doesn't show how much space is there.
If I try to open it or right-click it just hangs forever.

I've been looking into my options, but still unsure what to do exactly.
Certainly don't want to spend money on software unless we absolutely have to.
Also want to avoid having to send it to a recovery service company.
Is there someone here who's done this before?

I've heard the freezer method works for some problems, but am a bit skeptical.
Has anyone tried it? Has anyone here had it work for them?
Does this really sound like something that it may help?

Last edited by somecanadianguy; May 26, 2010 at 10:44 AM.
Reply With Quote
  #5 (permalink)  
Old May 26, 2010, 10:57 AM
Banned
F@H
 
Join Date: Aug 2007
Location: mtl
Posts: 12,694
Default

id try the unstoppable thing mentioned above and such before you do the freezer. never know if you bork it even worse...but if you can access the other partition, weird.
Reply With Quote
  #6 (permalink)  
Old May 26, 2010, 11:04 AM
KaptCrunch's Avatar
Hall Of Fame
 
Join Date: Feb 2008
Location: Ontario
Posts: 2,924
Default

sounds if MBR is corrupted only leaving brand name backup/restore partition alive on HDD

note: freezer method for hardware failure, can try

leave HDD in freezer overnight then go for it, be ready to copy to larger hdd
Reply With Quote
  #7 (permalink)  
Old May 26, 2010, 11:39 AM
somecanadianguy's Avatar
Hall Of Fame
F@H
 
Join Date: Mar 2009
Location: somecanadiancity
Posts: 1,118

My System Specs

Default

One simple thing I have not tried is a repair from a Vista disk... she can't find it.
Is there maybe a chance that could fix things?

If it is the MBR that's screwed how do I go about fixing it?
What about Bootrec.exe?

The laptop is still covered under warranty...
If it gets sent back to them what are the chances that they'll get her data off the drive for her?

Last edited by somecanadianguy; May 26, 2010 at 11:50 AM.
Reply With Quote
  #8 (permalink)  
Old May 26, 2010, 12:13 PM
N.V.M.'s Avatar
MVP
 
Join Date: Dec 2009
Location: North Vancouver
Posts: 302
Default

is it still in another working computer? try WD's Diagnostic tool:


WD Support > Downloads > WD Scorpio & AV-25 > WD Scorpio Blue
Reply With Quote
  #9 (permalink)  
Old May 26, 2010, 12:14 PM
martin_metal_88's Avatar
Hall Of Fame
F@H
 
Join Date: Apr 2009
Location: Quebec City
Posts: 4,175

My System Specs

Default

Unstopable copier is free and work great most of the time. Try it before freezing. Also, repairing from a vista disk can be a really good solution. And if you send them to the company, yes they will format it. If the disk is defect they will swap it with another one so you will lose everything. But, freezer can void the warranty on the HD.
__________________
Ask for more

Martin_metal_88
Colenzo : See system spec!

Odysseus : I7 860 @ 3.6Ghz || GA P55-UD5 || G.skill Ripjaws F3-16000 2000Mhz 2X2GB || Coolermaster ATCS 840 || Silverstone Strider plus 850W || WD 640 black - WD 1TB green - Samsung F3 2TB || MSI 5670 1GB Cyclone ||Coolermaster Hyper 212 + ||

Reply With Quote
  #10 (permalink)  
Old May 26, 2010, 01:13 PM
somecanadianguy's Avatar
Hall Of Fame
F@H
 
Join Date: Mar 2009
Location: somecanadiancity
Posts: 1,118

My System Specs

Default

Unstoppable isn't finding anything... will try again and see if I missed some settings or something.
GetDataBack has been running for about 30mins on the G: drive and is giving me this...



If I let this run and it continues to find files... is it worth it to buy the program?
Anyone have experience with GetDataBack?
If it is finding files on the partition then I assume some other program should be able to get to them.
Any other free alternatives?

Also, about getting a Vista disk...
She cannot find hers and the only Vista disk I have here is 64bit (her install is 32).
Can I use the tools from the 64bit disk (may sound dumb, but I'm just curious).
If not, couldn't I download a Vista ISO from somewhere and burn it to disk?
I've got the avtivation code here... just no disk.

What about something like CHKDSK /F /R
I'm a bit worried as I've heard of people losing data by doing that.
And I'm still curious about Bootrec.exe.
Reply With Quote
Reply


Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
MAJOR Issue with my Evga x58 ! JORD4N CPU's and Motherboards 2 April 11, 2010 06:26 AM
Strange Issue, Need some Advice. Soultribunal Troubleshooting 14 April 8, 2010 04:10 PM
Major Wheel Deadzone issue mattlef Peripherals 0 September 26, 2009 11:33 AM
External hdd Detection Issue Supergrover Troubleshooting 17 March 31, 2009 03:25 PM
HDD Advice Rommel Storage 3 April 23, 2008 01:34 PM