Go Back   Hardware Canucks > HARDWARE > Storage

LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old March 8, 2017, 09:18 PM
Trial Member
Join Date: Mar 2017
Posts: 1
Default Hard disk is not working

My external hard disk is not working now. I have some important files in it. It is a 250GB Transcend hard disk. I think there are some issues with the MBR. What is the procedure to restore the MBR? Can we do this with Windows OS? If it is unable to correct this issue, I will have to consult some professional services to recover the data. Here I found one some details regarding this Endpoint Backup and Sync (Online Backup for Windows, Mac, Linux). But I don't know whether they do the recovery from a broken hard drive. If somebody knows some company providing data recovery from a broken hard drive, please share their details. Thank you.
Reply With Quote
  #2 (permalink)  
Old March 9, 2017, 05:27 AM
KaptCrunch's Avatar
Hall Of Fame
Join Date: Feb 2008
Location: Ontario
Posts: 3,803

is the drive spinning up when boots

how is connected to system

do you know what brand is the actual drive? may have to open drive case, once known then go to it's manufactory and get their diagnostic software

also if can remove drive from its case, can try on a motherboard direct

notice: you said corrupt MBR, usually that is from SYSTEM shutting down and power was lost on drive before OS can write to disk result corrupt MBR
Reply With Quote
  #3 (permalink)  
Old March 10, 2017, 02:20 PM
vulcan500rider's Avatar
Join Date: Nov 2007
Location: Regina, SK
Posts: 527

My System Specs


KaptCrunch has a pretty good outline here, but I might add a bit. You left out a lot of critical information. Primarily: what do you mean by isn't working? Is it making noise, or is it a brick? Can you see it listed in your drives, and just not access the files? If you unplug it and plug it back in, does the computer acknowledge it in some way?

If there's any kind of activity, you can go into Control Panel->Administrative Tools->Computer Management->Storage->Disk Management If it shows up there, you can at least assign it a drive letter, open the CMD prompt, and run chkdsk on the drive letter.

If your computer doesn't seem to be acknowledging the drive at all, open up the external drive case, pull out the drive and put it into the computer. This will at least allow you to determine whether its the drive or the external hardware that's the problem.

Report back.
Reply With Quote

Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
Possible hard disk problems yoyoguy Troubleshooting 2 March 2, 2017 08:05 PM
Problem with my hard disk.. please help me.. NightmareMD Storage 2 February 13, 2012 07:22 AM
A thought on hard disk appplejack Storage 1 September 13, 2009 09:22 AM
Using an old ATA hard drive as the boot disk on a P5E3 Deluxe? Maplicito Troubleshooting 1 January 21, 2009 09:23 PM