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Old February 14, 2013, 06:30 AM
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Default HELP - External WD Elements

Hi,

My hard drive WD Elements (2TB) recently starts to work not stable. Without any reason, I had problems to move or copy some files from my HDD. Sometimes my computer doesn't recognize my HDD.

I tried to use WD Data Lifeguard Diagnostic for Windows "Extended Test", but it failed because some errors. It doesn't even want to finish the test. It just hangs around ~15% of scanned sectors and completely stops.
When I did "Quick Test", it passed..

I tried "HDDScan-3.3" and I've got S.M.A.R.T. report:





Can someone tell me what is wrong with my external HDD and what I can do to fix it?

Thanks for any suggestions.
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Old February 14, 2013, 06:57 AM
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Sounds like there are some bad sectors on the drive and it's basically dying. Copy everything off of it to another drive so you don't loose everything. You can run a chkdsk /r which will recover any readable information from the bad sectors. I'd only do this after copying what you can if there were files that you couldn't copy as this may save it.
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