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-   -   Mukii Warranty Help (http://www.hardwarecanucks.com/forum/storage/58377-mukii-warranty-help.html)

Lpfan4ever December 7, 2012 11:20 AM

Mukii Warranty Help
 
Seems like I'm royally screwed at this point, but maybe somebody here can help. I purchased a 3.5" Mukii USB2.0 enclosure for my grandfather which needs RMAing. The first one died within the store return policy, and the new one is doing the same thing after two months. The USB2.0 chip seems to die and then the enclosure either refuses to connect or connects under USB1.1.

The issue I'm having is that the Mukii website seems to no longer exist as it's been down for over a month. (www.mukiiusa.com) They have a .tw site but it's just a single picture that I can't read. I'm at a loss of what to do to RMA this enclosure. Does anybody have contact info for Mukii? Phone, email, anything?

NyteOwl December 7, 2012 04:17 PM

The image just says "In HTML, PHP, MySQL, so stay tuned"

The following were the company details:

Mr. Lucas Kao
16714 E. Johnson Dr., City Of Industry, California 91745 USA
Tel: 626-667-2970 Fax: 626-667-2977 Toll free: 877-660-0342sales@mukiiusa.com

2F,No.588,Tanmei St,Neihu District,Taipei City114,Taiwan(R.O.C)
Tel: 886.2.87927289 Fax: 886.2.87920373
E-Mail: cs@mukii.com.tw


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