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-   -   Components return rates (http://www.hardwarecanucks.com/forum/reviews-articles-web/24676-components-return-rates.html)

Kilauea October 22, 2009 03:54 PM

Components return rates
This was originally posted on NCIX forums, but I feel like it deserves to be posted here, its very informative IMHO.

Components return rates

martin_metal_88 October 22, 2009 07:00 PM

Cool. That's only prove that I wasn't wrong in the product I don't want to handle anymore at my job.

Thx kilauea really great find!

Ask for more.

Jake_HT October 22, 2009 07:05 PM

Nice. WD black FTW

ayah October 22, 2009 08:01 PM

That is a really neat site. Thanks!

snoosebum October 22, 2009 08:34 PM

Interesting stuff, My Sapphire 4870 has a 1 in 10 chance of dying. Nice.
Coolermaster realpower was the most reliable power supply, wouldnt have guessed that.
Western Digital 0% return rate, thats impressive and worth remembering next drive purchase.

frontier204 October 23, 2009 06:55 PM

The numbers won't have me dumping my Seagates for WD, but at least I can feel a little safer with my backup drive (WD Caviar Green 1.5 TB).
Big ouch for the Ballistix Tracer though!

I wish they posted the return rates for the cheap 250W PSUs with the 500W sticker on them :whistle:

Sagath October 23, 2009 07:23 PM

Wow, Yeah. Corsair Ram = junk.

Who knew! Good thing I always bought Mushkin, until these Dominators.....OH CRAP!

BrianHanna October 23, 2009 08:20 PM

i have a 7200.11 500g seagate... no problems, had it almost 9 months lets hope it stays that way.

Linus October 23, 2009 08:23 PM

Don't forget all the kinds of lies in the world...

Lies, damned lies, and statistics.

Think about this for a second. Why would Kingston (safe, default voltage, JDEC memory) get returned less often than Corsair (bleeding edge, tuned from motherboard to motherboard and from user to user)? 2.5% is extremely impressive considering the amount of PEBCAK I see. Remember that there is ALWAYS more to the story than an article like this is able to tell you. You also don't know the source. Maybe this reseller doesn't have as good a relationship with Sapphire as they do with another VGA manufacturer. Maybe they only cover Sapphire for 1/2 as long, or maybe they are more reluctant to take them back. Remember that many vendors including eVGA, BFG also have notes inside their products that say "Don't go back to the retailer. Contact us for warranty support"

I'm writing this rebuttal as I go through so now I'm onto hard drives.

A 0% return rate is ludicrous for hard drives. It doesn't exist. You might as well throw the whole article out... You can pretty much assume an 0.5-1% return rate on anything due to pebcak.

Soultribunal October 23, 2009 08:39 PM

I agree with you Linus.
Although For records sake Seagate did drop the ball really bad with their bricked HDD's.

As for Corsair RAM, heh, God I don't know 30 builds with it now (not mine, customers/clients/work). Not one RMA.

It all depends as Linus said.
And your right, my HIS was RMA right to Lexy, not the retailer.


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