Gigabyte Says it has “Claimed Number 1 Spot for Motherboard Durability”
 

This lovely press release from Gigabyte came through the Hardware Canucks news inbox today. Claiming number 1 spot for motherboard durability is certainly a brazen claim to make. Head over to the forums to discuss whether Gigabyte can live up to its claims.

Read more here: Gigabyte Says it has “Claimed Number 1 Spot for Motherboard Durability” | Hardware Canucks

Gigabyte UD7 2011 motherboard on fire! - YouTube
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TBH I would consider Gigabyte late to that party, I've had plenty of MSI/Asus (mostly MSI in recent years) VRMs catch on fire/burn out in the past.

If they are #1, why am I never buying another gigabyte board again? because the competition is better :)

i have RMAed more gigabyte boards than all the other brands put together lol

ASUS FTW. Best RMA on the planet!

That's fine and dandy. ASUS is still much easier to deal with if something goes wrong.

TBH i have never RMA'd either Asus or Gigabyte and my build ratio is likely split right down the middle with well over 100 builds at this point. I have RMA'd Biostar and Asrock though, and i use them far far less. Statistically that looks good for Gigabyte and Asus, not so good for the other two.

I've had to RMA two Gigabyte boards in the past couple years, with my 2nd one being such an ordeal I doubt I'll ever go back to them.

For me, i have a technical background as a support person for manufactured products, so i understand that there will be soem defective product get out the door, no matter how good your quality system is. What is important after that, is that you look after the issue quickly and with as little fuss as possible. Dont make me jump through too many hoops to get this done. A few are necessary, basic troubleshooting is OK. But after that, replace my broken stuff please!