Hardware Canucks

Hardware Canucks (http://www.hardwarecanucks.com/forum/)
-   Press Releases & Tech News (http://www.hardwarecanucks.com/forum/press-releases-tech-news/)
-   -   GIGABYTE Details Comprehensive Retrieval and Replacement Strategy for Intel Sandy Bridge Products (http://www.hardwarecanucks.com/forum/press-releases-tech-news/40434-gigabyte-details-comprehensive-retrieval-replacement-strategy-intel-sandy-bridge-products.html)

FiXT February 2, 2011 09:23 AM

GIGABYTE Details Comprehensive Retrieval and Replacement Strategy for Intel Sandy Bridge Products
 
GIGABYTE TECHNOLOGY has received an official announcement from Intel indicating the Intel 6-Series chipset design error and has implemented a silicon fix. Please see this link for more information:http://www.intel.com/support/chipsets/sb/CS-032263.htmAs the No.1 motherboard manufacturer,GIGABYTE will make its best effort to recall boards that were ... [ Read full article ]

Eldonko February 2, 2011 09:30 AM

"customers electing to keep the current flawed motherboard and wait two months for a similar replacement motherboard will need to register, and sign a release waiver form"

Ugh are you kidding me, sign a release form?

writhen February 2, 2011 10:24 AM

Quote:

Originally Posted by Eldonko (Post 481209)
"customers electing to keep the current flawed motherboard and wait two months for a similar replacement motherboard will need to register, and sign a release waiver form"

Ugh are you kidding me, sign a release form?

+1. Thats BS, should only need to provide proof of ownership.

FiXT February 2, 2011 10:39 AM

It's likely to cover themselves on the legal front. You can thank the sue happy Western culture for that.

Individuals electing to keep a known defective product could potentially later turn around and claim that their data was lost, or productivity was lost, compensation demanded if the problem happens on their machine.

The issue will be covered no matter what under warranty. But I imagine, if you want to get "in line" for a replacement when they arrive, you will need to set this up with GIGABYTE, and return the documents they request, including said "waiver".

Eldonko February 2, 2011 10:42 AM

Yeah Im sure it is a "we are not responsible if you lose your data" waiver. Still annoying though and I doubt many will bother. Hell a regular person probably doesnt even know about this if they havent registered their product.

martin_metal_88 February 2, 2011 10:51 AM

Suck but Gigabytes are not dumb, they are surtenly going to replace the one that haven't been registered. They are bright enough to know that many small retailer wont contact their customer.

Phill February 2, 2011 06:11 PM

Are we allowed to keep our defective boards and at any time before the B3 boards are available return our defective ones for full refund at our own discretion?

jibz February 2, 2011 07:40 PM

I'm told by NCIX Ivan that we should be able to return boards as defective for full refunds.

Phill February 2, 2011 08:08 PM

ok, my question is more "is there a time limit on for that option"? Or for example, can I wait until the day before the replacement boards are ready and then exercise my right for a refund?

jibz February 2, 2011 08:32 PM

I would say it's up to the discretion of the retailer. Some companies with great support would extend the return policy/warranty service for the recall. Some might apply a 30 day to register your board for refund policy.


All times are GMT -7. The time now is 03:32 PM.