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-   -   Has anyone here RMA'd a PSU to XFX?? (https://www.hardwarecanucks.com/forum/power-supplies/61419-has-anyone-here-rmad-psu-xfx.html)

Coach May 29, 2013 09:27 AM

Has anyone here RMA'd a PSU to XFX??
If you have may I ask what the procedure is?

Mark Regimbal from XFX tells me I have to create a ticket before they will issue an RMA. The thing is in order to create a ticket one must first have registered their Product and I am unable to do that. I enter the serial number, the date of purchase and the place of purchase. When I press the ok button to continue it has an issue with my serial number.

To furthur confuse the matter Mark says that "*power supplies do not need to be registerred for the 5 year warranty, just keep your receipt or invoice from Ncix to claim it if ever needed." Like what the heck?

What am I missing here?

Thank you,

Dzzope May 30, 2013 05:10 AM

Mail him back with the above.. ask him how your supposed to create a ticket if the system requires you to register first.

And If he could do it manually as you are having issues.

Coach May 30, 2013 12:38 PM

I have emailed him all of the details and have not received a response from him

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