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Old May 2, 2011, 06:10 AM
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Default Corsair AX850 - black and metal fragments in power supply

I started building a new PC yesterday, and I unpacked my new Corsair AX850 power supply. I noticed that there were several tiny black particles that (looked like paint chips, since the power supply itself is black) that fell out of the power supply when I unpacked it. There were also a couple of very small metal fragments that looked like bits of steel wool (possibly the braided metal end of a wire when the insulation is stripped off?) that fell out of it.

I shook out the power supply and other than a few more black fragments, nothing else fell out of it. I didn't see any physical damage to the power supply, or to the packaging.

I am really not too experienced with power supplies, and so I was wondering:

1) Should I risk turning on the power supply?
2) Should I be worried that the little metal bits might fall into my PC and short out the motherboard or some other component?

I have completed the build but haven't turned it on yet.

Thanks!
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Old May 2, 2011, 06:16 AM
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contact corsair, they'll probably tell you to return it for a replacement.
nothing should fall off a psu. not even plastic is welcome there(melts..smells...bleh)
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Old May 2, 2011, 06:28 AM
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Do you think I should be worried about fragments having fallen out of the PSU and shorting out the other components of my PC (in the future)? I didn't see any visible bits inside my case but the case is black and so it's not really that easy to spot stuff in there.
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Old May 2, 2011, 06:43 AM
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take it apart and blow canned air around.
either or,the stuff that came out is unnatural.
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Old May 23, 2011, 07:04 PM
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my friend recently built a system with a brand new TX650 V2 and there was a piece of transparent plastic with gum like glue on it that was loose in the PSU and blocking the fan. Seems like the newer corsair PSUs are slacking in build quality...il post pictures once I can get my friend to send the pics...
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Old May 24, 2011, 06:06 AM
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Corsair doesn't manufacture the units and are doing in the 100,000+ PSUs a month so problems will arise with these numbers.

Anyone can make mistakes, it is how they deal with these problems that determines overall quality IMO.

Corsair has never let me down.

I am sure they will replace the unit.
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Old May 24, 2011, 03:47 PM
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this was blocking the fan on the TX650 V2 making an awful sound on boot and stopping the fan from spinning...fell out by itself as soon as the fan grill was removed...
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Old May 24, 2011, 06:17 PM
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Wow hope u contact them I am sure they will fix u up
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Old May 24, 2011, 11:44 PM
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Quote:
Originally Posted by BrutalGreen View Post

this was blocking the fan on the TX650 V2 making an awful sound on boot and stopping the fan from spinning...fell out by itself as soon as the fan grill was removed...

That is the air baffle used to direct intake air where it is needed. Glue missed the mark :)
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Old May 25, 2011, 09:41 AM
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I just opened my AX850 and had nothing fall off it, atlaest nothing I could see. Give them a call and ask about a replacement I'm sure they will.
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