Hardware Canucks

Hardware Canucks (https://www.hardwarecanucks.com/forum/)
-   O/S's, Drivers & General Software (https://www.hardwarecanucks.com/forum/o-ss-drivers-general-software/)
-   -   help removing redirect virus. help (https://www.hardwarecanucks.com/forum/o-ss-drivers-general-software/55241-help-removing-redirect-virus-help.html)

hohohee July 4, 2012 05:00 PM

help removing redirect virus. help
need help.

[spoiler]i was watching porn and suddenly a download window pop up saying it is done and i thought huh? i didnt download anything but thought i have forgotten and just click it and it seems to be a video file and the file name is familiar so i click open to play.... then thats when my browser kept on crashing and google link always redirect me to other stuff like pills and ads stuff. even when goolging to remove this virus it redirect to advertisement sites. so yeah the root is when i open that file thinking it was my porn stuff.[/spoiler]

spoiler doesnt work so if you dont want to read it just skip to the second part. below.

how to remove google redirect virus? i look up youtube to see if people have solution and see that combofix is solution but when i download it and run it on safe mode..... it says access denied because need adminitrator. i am admin in this account. i even go to user account and see what my account type and it is already admin.

please help. i even run it on normal mode but it says something crash and making combofix crash too.

update: nevermind jus got it to work and it surely did remove the virus! jus had to try to run it several time on normal mode. somehow it just got it.

Nodscene July 4, 2012 05:10 PM

The best way to use combofix would be to download it in safe mode but make sure to rename it to something else. You will also want to download RKill from the same place (will need to do a google search). Run RKill and wait for it to finish. It should pop up and tell you which programs/processes were killed. Then run combofix. After that's done I'd probably also use TDSSkiller and even Norton Power Eraser as it's actually pretty good. Finally a quick Malwarebytes scan and you should be done.

Edit: It may take a few tries to be able to download from bleeping computer. I've found I have a little more luck when I open the link in a new window.

hohohee July 4, 2012 06:37 PM

i tried tdskiller after got tired of trying to make combofix run. it scan fine and when it completes..... nothing found at all! but luckly i went back and just stubbornly run/rerun combofix till it work. i guess why it says denied access/crash is probly cause of the virus but eventually combofix work!

never tried the other stuff you mention but good refference when it happend again and try it. but so far combofix guarenteed! this program is super cool! i was all panic but wow only took 20 hours to get rid of it! glad not something hard to get rid of.

Nodscene July 4, 2012 07:22 PM

Please do a scan with Malwarebytes and even a second scan with Combofix. I've yet to find a program that is able to get rid of everything. I'm sure the last thing you want is a partially clean system that gets reinfected in a few days. Also, if you want to post the combofix log I can take a look at it for you to see if there is anything else that could be problematic.

Agent-A.01 July 5, 2012 05:44 PM

I find microsoft security essentials usually gets all of them.

All times are GMT -7. The time now is 10:00 PM.