Go Back   Hardware Canucks > SOFTWARE > Networking

    
Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old August 7, 2014, 04:27 AM
Rookie
 
Join Date: Jun 2011
Posts: 42
Default Disconnects every hour

Hello.

So im having some problems with my internet and i dont really know where the problem is. Until now ive been using ADSL and decided to switch to fiber so 2 days ago i started using that. 1 day was spent to get it working and now im having connection problems.

So the router im using, Zyxel NBG-418N has wireless capabilities but im using a chord.

So here is the problem. The internet disconnects for a reason i dont know. Im really bad at network stuff and dont really know where to start troubleshooting.

Here is the log from the router when this happens:

1 Aug 7 10:13:20 WAN tracking process stopped
2 Aug 7 10:13:23 WAN dhcp is DOWN
3 Aug 7 10:13:25 Start WAN SETUP: wkmode=router wan_hwname=eth1 protocol=dhcp method=BOOT
4 Aug 7 10:13:25 Finish WAN BOOT SETUP wkmode=router wan_hwname=eth1 protocol=dhcp
5 Aug 7 10:13:30 WAN DHCP received IP=83.219.201.96 GATEWAY=83.219.201.1 DNS=83.233.79.37 83.233.79.36
6 Aug 7 10:13:30 Start WAN DONE: interface=eth1 protocol=dhcp ipaddr=83.219.201.96 gateway=83.219.201.1 get_dns=83.233.79.37 83.233.79.36
7 Aug 7 10:13:30 VPN modules: VPN modules successfully unloaded
8 Aug 7 10:13:30 VPN modules: nf_conntrack_proto_gre successfully loaded
9 Aug 7 10:13:30 VPN modules: nf_nat_proto_gre successfully loaded
10 Aug 7 10:13:30 VPN modules: nf_conntrack_pptp successfully loaded
11 Aug 7 10:13:30 VPN modules: nf_nat_pptp successfully loaded
12 Aug 7 10:13:30 VPN modules: nf_conntrack_ftp successfully loaded
13 Aug 7 10:13:30 VPN modules: nf_nat_ftp successfully loaded
14 Aug 7 10:13:30 WAN is READY as PROTOCOL=dhcp IP=83.219.201.96 GATEWAY=83.219.201.1 WANDNS=83.233.79.37 83.233.79.36
15 Aug 7 10:13:30 WAN tracking process started
16 Aug 7 10:13:30 UPnP daemon was launched as wan_proto=dhcp
17 Aug 7 10:13:30 exiting on receipt of SIGTERM
18 Aug 7 10:13:30 DNSMASQ daemon successfully started
19 Aug 7 10:13:30 started, version 2.60 cachesize 150
20 Aug 7 10:13:30 compile time options: no-IPv6 GNU-getopt no-RTC no-DBus no-i18n no-IDN DHCP no-DHCPv6 no-scripts no-TFTP no-conntrack
13 Aug 7 10:13:30 VPN modules: nf_nat_ftp successfully loaded
14 Aug 7 10:13:30 WAN is READY as PROTOCOL=dhcp IP=83.219.201.96 GATEWAY=83.219.201.1 WANDNS=83.233.79.37 83.233.79.36
15 Aug 7 10:13:30 WAN tracking process started
16 Aug 7 10:13:30 UPnP daemon was launched as wan_proto=dhcp
17 Aug 7 10:13:30 exiting on receipt of SIGTERM
18 Aug 7 10:13:30 DNSMASQ daemon successfully started
19 Aug 7 10:13:30 started, version 2.60 cachesize 150
20 Aug 7 10:13:30 compile time options: no-IPv6 GNU-getopt no-RTC no-DBus no-i18n no-IDN DHCP no-DHCPv6 no-scripts no-TFTP no-conntrack
21 Aug 7 10:13:30 asynchronous logging enabled, queue limit is 5 messages
22 Aug 7 10:13:30 DHCP, IP range 192.168.1.33 -- 192.168.1.64, lease time 1d
23 Aug 7 10:13:30 no servers found in /tmp/resolv.dnsmasq, will retry
24 Aug 7 10:13:30 read /tmp/hosts - 2 addresses
25 Aug 7 10:13:30 read /tmp/hosts - 2 addresses
26 Aug 7 10:13:57 VPN modules: VPN modules successfully unloaded
27 Aug 7 10:13:57 VPN modules: nf_conntrack_proto_gre successfully loaded
28 Aug 7 10:13:57 VPN modules: nf_nat_proto_gre successfully loaded
29 Aug 7 10:13:57 VPN modules: nf_conntrack_pptp successfully loaded
30 Aug 7 10:13:57 VPN modules: nf_nat_pptp successfully loaded
31 Aug 7 10:13:57 VPN modules: nf_conntrack_ftp successfully loaded
32 Aug 7 10:13:57 VPN modules: nf_nat_ftp successfully loaded

So i guess all that happends almost instantly because the internet only stops working for like 2 seconds. One thing maybe worth mentioning is that i formated all my hardrives and did a clean install of windows, but i have the latest drivers for the ethernet thing. My motherboard is p8 p67 pro rev 3.1.

Sorry for the messy post.

Cheers.

So it seems that the disconnects are not random. Another one happened and here are the logs. It seems like they happen every hour. 10:13, 11:13 in this case.

33 Aug 7 11:13:21 WAN tracking process stopped
34 Aug 7 11:13:24 WAN dhcp is DOWN
35 Aug 7 11:13:26 Start WAN SETUP: wkmode=router wan_hwname=eth1 protocol=dhcp method=BOOT
36 Aug 7 11:13:27 Finish WAN BOOT SETUP wkmode=router wan_hwname=eth1 protocol=dhcp
37 Aug 7 11:13:31 WAN DHCP received IP=83.219.201.96 GATEWAY=83.219.201.1 DNS=83.233.79.37 83.233.79.36
38 Aug 7 11:13:31 Start WAN DONE: interface=eth1 protocol=dhcp ipaddr=83.219.201.96 gateway=83.219.201.1 get_dns=83.233.79.37 83.233.79.36
39 Aug 7 11:13:31 VPN modules: VPN modules successfully unloaded
40 Aug 7 11:13:31 VPN modules: nf_conntrack_proto_gre successfully loaded
41 Aug 7 11:13:31 VPN modules: nf_nat_proto_gre successfully loaded
42 Aug 7 11:13:31 VPN modules: nf_conntrack_pptp successfully loaded
43 Aug 7 11:13:31 VPN modules: nf_nat_pptp successfully loaded
44 Aug 7 11:13:31 VPN modules: nf_conntrack_ftp successfully loaded
45 Aug 7 11:13:31 VPN modules: nf_nat_ftp successfully loaded
46 Aug 7 11:13:31 WAN is READY as PROTOCOL=dhcp IP=83.219.201.96 GATEWAY=83.219.201.1 WANDNS=83.233.79.37 83.233.79.36
47 Aug 7 11:13:31 WAN tracking process started
48 Aug 7 11:13:31 exiting on receipt of SIGTERM
49 Aug 7 11:13:31 UPnP daemon was launched as wan_proto=dhcp
50 Aug 7 11:13:31 DNSMASQ daemon successfully started
51 Aug 7 11:13:31 started, version 2.60 cachesize 150
52 Aug 7 11:13:31 compile time options: no-IPv6 GNU-getopt no-RTC no-DBus no-i18n no-IDN DHCP no-DHCPv6 no-scripts no-TFTP no-conntrack
53 Aug 7 11:13:31 asynchronous logging enabled, queue limit is 5 messages
54 Aug 7 11:13:31 DHCP, IP range 192.168.1.33 -- 192.168.1.64, lease time 1d
55 Aug 7 11:13:31 no servers found in /tmp/resolv.dnsmasq, will retry
56 Aug 7 11:13:31 read /tmp/hosts - 2 addresses
57 Aug 7 11:13:31 read /tmp/hosts - 2 addresses
58 Aug 7 11:13:46 VPN modules: VPN modules successfully unloaded
59 Aug 7 11:13:46 VPN modules: nf_conntrack_proto_gre successfully loaded
60 Aug 7 11:13:46 VPN modules: nf_nat_proto_gre successfully loaded
61 Aug 7 11:13:31 VPN modules: nf_nat_ftp successfully loaded
62 Aug 7 11:13:31 WAN is READY as PROTOCOL=dhcp IP=83.219.201.96 GATEWAY=83.219.201.1 WANDNS=83.233.79.37 83.233.79.36
63 Aug 7 11:13:31 WAN tracking process started
64 Aug 7 11:13:31 exiting on receipt of SIGTERM
65 Aug 7 11:13:31 UPnP daemon was launched as wan_proto=dhcp
66 Aug 7 11:13:31 DNSMASQ daemon successfully started
67 Aug 7 11:13:31 started, version 2.60 cachesize 150
68 Aug 7 11:13:31 compile time options: no-IPv6 GNU-getopt no-RTC no-DBus no-i18n no-IDN DHCP no-DHCPv6 no-scripts no-TFTP no-conntrack
69 Aug 7 11:13:31 asynchronous logging enabled, queue limit is 5 messages
70 Aug 7 11:13:31 DHCP, IP range 192.168.1.33 -- 192.168.1.64, lease time 1d
71 Aug 7 11:13:31 no servers found in /tmp/resolv.dnsmasq, will retry
72 Aug 7 11:13:31 read /tmp/hosts - 2 addresses
73 Aug 7 11:13:31 read /tmp/hosts - 2 addresses
74 Aug 7 11:13:46 VPN modules: VPN modules successfully unloaded
75 Aug 7 11:13:46 VPN modules: nf_conntrack_proto_gre successfully loaded
76 Aug 7 11:13:46 VPN modules: nf_nat_proto_gre successfully loaded
77 Aug 7 11:13:46 VPN modules: nf_conntrack_pptp successfully loaded
78 Aug 7 11:13:46 VPN modules: nf_nat_pptp successfully loaded
79 Aug 7 11:13:46 VPN modules: nf_conntrack_ftp successfully loaded
80 Aug 7 11:13:46 VPN modules: nf_nat_ftp successfully loaded

Last edited by A_Dude; August 7, 2014 at 05:53 AM. Reason: weird grammar
Reply With Quote
  #2 (permalink)  
Old August 7, 2014, 07:51 AM
Shadowmeph's Avatar
Hall Of Fame
F@H
 
Join Date: Oct 2007
Posts: 3,452

My System Specs

Default

I am not sure what area you are living but I have been having network problems with Shaw, for the last few days, I read somewhere that there have apparently been ddos attacks all over the net so I am not sure if it is this or just coincidence on my end
Reply With Quote
  #3 (permalink)  
Old August 7, 2014, 08:04 AM
Rookie
 
Join Date: Jun 2011
Posts: 42
Default

Quote:
Originally Posted by Shadowmeph View Post
I am not sure what area you are living but I have been having network problems with Shaw, for the last few days, I read somewhere that there have apparently been ddos attacks all over the net so I am not sure if it is this or just coincidence on my end
I live in Sweden, i did some searching, it might be "DHCP lease time". I tried disabling DCHP because i didnt find a way of changing the lease time so ill see if that fixes anything. We'll see.
Reply With Quote
  #4 (permalink)  
Old August 7, 2014, 09:28 AM
omgwtf's Avatar
Hall Of Fame
 
Join Date: Mar 2007
Location: Montreal
Posts: 1,912
Default

Try with another router to see if the problem reproduces. It's most likely the router, but just to be sure try it with another one. It can't be the DHCP server disconnecting you lol, and the DHCP lease time has nothing to do with it either, that's only saying for how long your PC keeps that IP address after that there's another process going on between the router and your PC.
__________________
Memento mori
Reply With Quote
  #5 (permalink)  
Old August 7, 2014, 10:29 AM
ZZLEE's Avatar
Hall Of Fame
F@H
 
Join Date: May 2009
Location: KANATA
Posts: 2,141

My System Specs

Default

Try one line from poviders device to one computer see if it happens. If it does call support fore internet provider see what the say start a ticket.
__________________
"EVGA hunted down the last dozen or so expats living in Karachi." SKY
Reply With Quote
  #6 (permalink)  
Old August 7, 2014, 08:01 PM
rfglass's Avatar
Top Prospect
 
Join Date: Jan 2012
Location: Port Elgin Grey/Bruce
Posts: 168

My System Specs

Default

I have had same issues in the past , my isp tells me to trade in modem for new 1 due to they wear out (cheap modems imo) i have actually rigged pc fans on some cheap ones to deal with heat issues, Also I used to be with an ISP that prefered a 1492 MTU over default 1500 MTU and that setting is in router. Also I live in an older home and had my ISP come and hook a new line directly to my modem through wall and bypass all the old phone lines in the house.( that fixed all my dropped connections due to old phone lines and multiple splitting of line)) I only noticed drops while gaming because the drops were for a second or 2 and that is enough to drop game connection and not enough to notice while general surfing or streaming ( due to stream buffer). This is an issue you need to discuss with your ISP tech support.
Reply With Quote
  #7 (permalink)  
Old August 7, 2014, 08:10 PM
Shadowmeph's Avatar
Hall Of Fame
F@H
 
Join Date: Oct 2007
Posts: 3,452

My System Specs

Default

a while back I was having issues with connections so at night I totally unplugged my modem ,router and my hardware fire wall the next morning when I fired everything back up it worked great then a few months later it happened again so this time I did the same thing but for only an hour and it worked , is it saturation, my self I do a fair amount of online gaming uploading downloading so yes for me it probably was some type of saturation.
Reply With Quote
  #8 (permalink)  
Old August 7, 2014, 08:14 PM
Arinoth's Avatar
Moderator
F@H
 
Join Date: May 2009
Location: Halifax
Posts: 8,603

My System Specs

Default

I've had something like this happen before to me, turns out my modem had issues with IPV6. Disabled it on mine and the issues stopped happening. Perhaps try disabling IPV6 to see if that helps.
Reply With Quote
  #9 (permalink)  
Old August 7, 2014, 09:42 PM
JD's Avatar
JD JD is offline
Moderator
F@H
 
Join Date: Jul 2007
Location: Toronto, ON
Posts: 6,951

My System Specs

Default

Have you tried without using your router and connecting directly to the modem?

Depending on how much of a speed increase you got from ADSL to Fibre, you might simply need a faster router to keep up.
Reply With Quote
  #10 (permalink)  
Old August 8, 2014, 02:43 AM
Rookie
 
Join Date: Jun 2011
Posts: 42
Default

Thanks for all the replies, i tried removing the router from the equation and stuff worked. Hopefully ill be able to switch it in (the UI was horrendous anyways) for something better.
Reply With Quote
Reply


Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
Fast Internet speed from one router and slow Internet speeds from the others Trimen1000 Networking 5 December 2, 2012 12:30 AM
Wireless Problems - Rdm Disconnects Because of Hidden Network NeilGames Troubleshooting 4 October 4, 2010 07:23 PM
Wireless router random disconnects... Realityshift Networking 4 August 3, 2009 09:28 PM
Quick Couplers or Disconnects kirk_d Water Cooling 1 December 30, 2008 09:20 PM
Quick Disconnects/Shut offs JD Water Cooling 3 December 27, 2008 01:21 AM