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Old July 21, 2013, 12:09 PM
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I am thinking that she is using Internet explorer If she is using Internet explorer try this download a different web browser just to see if it happens .

other then that . I would recommend you try. Restore to default factory settings and see if it works, Now if that does not work she might have some sort of infection whether it be a virus, spyware/malware/Trojan horse/ etc and it is wreaking havoc on Internet Explorer, have your system checked out for an infection thoroughly.

To reset Internet Explorer go to : Tools, Internet Options, Advanced, click there you will see "Reset Internet Explorer Settings"
Click "reset" Now if you made any changes that resets to the way Microsoft put in on your computer. You'll need to close Internet Explorer and reopen it.
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Old July 21, 2013, 03:04 PM
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Anyways..

Is she close enough to you that you can take her system over to your place a run a test? That would at least isolate any network or system issues.
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Old July 21, 2013, 06:41 PM
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Quote:
Originally Posted by LarkStarr View Post
Anyways..

Is she close enough to you that you can take her system over to your place a run a test? That would at least isolate any network or system issues.
I am not sure if that would be a good idea if she is infected.
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