Originally Posted by _dangtx_
ditto. ts cable kills..envy you ppl in ontario lol
I've had two ~24h outages in the past 6 months. And it sometimes gets sluggish during "peak" hours (evening time). They are having some major issues with the amount of traffic hammering the POIs lately and are provisioning more 10GbE links, but Rogers likes to take their time with doing TekSavvy related things. TekSavvy only has email support that is best-effort basically. There's no SLA by any means from what I've read.
So it's definitely not without it's faults. TekSavvy is trying their best though and I can't fault them for that.
To the OP, do you have Rogers and Bell lines coming to your house? If so, then DSL should be available to you from TekSavvy or one of the many others like Acanac, Primus, etc. Cable is iffy since they're still sorting out contracts on expansion. If you head over to the DSLReports forums, you can probably find when your area might be coming online.