Warranty
We usually don't take the time to point out warranties on SSDs as for the most part they are all the same. Recently, OCZ changed the game by one upping the competition with a THREE year warranty. Well, Patriot certainly is not one to rest on their laurels and in a move which underscores just how important customer satisfaction is to them they didn't double, or triple the standard 2 year warranty. Nope, they went for the scorched earthed option with an industry leading TEN year warranty and make it retroactive to anyone who bought a Torqx already. To amazing stuff.
Firmware
As this review was about to go live Patriot pulled another rabbit out of their hats. As anyone who purchased a Torqx as soon as they were available knows, finding firmware updates for the Torqx was impossible. They were not available on their website nor was it to be found in their forum. This was not a good thing as our Torqx came with version 1.1 firmware installed BUT 1.3 had been available to other brands such as OCZ . Luckily, the 1.3 firmware is now available for download on their website.
It is unfortunate that the 1.3 update requires the usual long and (slightly) more difficult process than the OCZ Vertex does not have to go through. Honestly, the fact that Patriot is getting on the ball is great news as we have a hunch they did not at first understand the importance of firmware updates which Indilinx SSDs need. TRIM & General Support
As with the firmware issue Patriot now has a handle on the wiper.exe front and actually has an official TRIM / wiper.exe program available for download. While it may be called "Patriot.exe" it IS the same 0.3 / 0525 version of wiper.exe which is the latest version available from any manufacturer. As with the others it is simple, fast and easy to use. However, just as we have said in the past: it still is beta software so be careful before using it/ We also recommend stopping by Patriot's site to see if any newer versions have been released. Click HERE to go to Patriot's site where the firmware and software is located. It truly is amazing how fast Patriot has turned things around and we have taken note.
To sum things up, the Patriot Torqx has simply the best warranty available, decent firmware support and the latest version of wiper.exe. All in all this is certainly an above average combination.
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