BFG 9800 GT 512MB ThermoIntelligence Passive Cooling Review

by Michael "SKYMTL" Hoenig     |     April 7, 2009

The BFG Advantage: Lifetime Warranty & Trade-Up

With dozens of manufacturers vying for your attention in the highly competitive graphics card market, companies are always looking for ways to distinguish themselves from their competition. Some have gone the route of offering highly overclocked cards while others tend to focus on the customer satisfaction aspect of their business before thinking about increasing the performance of their products. BFG has been making a name for themselves by offering the best of both worlds by releasing both overclocked versions of their cards while giving a customer service experience that is second to none. Two of the major aspects of BFGs commitment to their customers are their Lifetime Warranty and newly-introduced Trade-Up program.

Lifetime Warranty

One of the longtime marquees of BFG has been their Lifetime Warranty on all their graphics cards sold here in North America. From personal experience, all someone has to do is call BFGs 24/7 customer support hotline, troubleshoot with the representative and if nothing comes of it an RMA number will be issued. This may seem too easy to be true but numerous posts across several tech-centric forums bear nothing but praise for BFG and the way they handle their customers. Indeed, our own Canadian RMA Experience thread has several posts about good experiences with BFGs Lifetime Warranty. Just remember: in order to be eligible for the lifetime warranty you must register your card with BFG within 30 days of purchase.

Unfortunately, some manufacturers have one-upped BFG by offering their own lifetime warranties but unlike BFG they also cover aftermarket cooler installation and overclocking.

For more information about BFGs Lifetime Warranty, please visit their website here: BFG Tech - Warranty

Trade-Up Program

BFG has recently introduced their Trade-Up program which is in effect for 100 days after the purchase of a new BFG graphics card. This program gives a BFG customer piece of mind by offering them the opportunity to trade in their graphics card for a newer model within 100 days plus pay the difference in cost. The worth of the BFG graphics card you trade in is based off of the pre-determined MSRP of the card in question at the time you apply for the trade-up so this price will probably be quite a bit less after a few months.

This means if you purchase either card we are reviewing here today, you will be able to trade it in for a better card if one is released within 100 calendar days of your invoice date. The only caveat about this is that your cards value will be based off of the pre-determined BFG price whenever it is you choose to trade it in. In addition, you must register your card within 30 days to have a chance at trading it in for something better.

For more information about the Trade Up Program, please follow this link: BFG Tech - tradeupprogram

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