Go Back   Hardware Canucks > SOFTWARE > Gaming

    
Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old July 16, 2008, 01:47 PM
Cptn Vortex's Avatar
Hall Of Fame
F@H
 
Join Date: May 2007
Location: Vancouver
Posts: 3,726
Default Microsoft is &*#$ing me up the @$$

Ok, so I got a Halo 3 Xbox a while back from Futureshop, never really used it. When I did, it lasted 3 days and died on me. Got the old RROD. Tried 2 times to get it fixed from microsoft, and they have refused it twice now, saying there is a sticker under the faceplate that is broken. I bought this thing new, sealed, and never touched it. What the hell am I supposed to do now....return to Futureshop?? I'm not stupid enough to "tamper" with the thing in the first place.... I hated the Xbox 360, it was a waste of money. And now, even more so. I'm even more pissed
__________________
The Vortex H20

Coolermaster ATCS 840 w Window panel
MSI Z77A-GD65
Intel i7 3770K @ 4.6GHZ 1.28v
Galaxy GTX 680 @ 1241MHZ
8GB Mushkin Blackline 1600MHZ 9-9-9-24 1.5v
Asus Xonar Essence STX
OCZ Z-Series GOLD 850W
2 x 128GB Corsair Force GT SATA3 SSD RAID0 :)
Acheiva Shimian Q270 Lite 2560x1440

Benq W500 Pojector.

Watercooling:
EK Supreme HF, EK FC GTX 680 Block, MCR320+Gelid Silent 12 Push/Pull, DD Pump, EK Multioption 100ml Res, EK Coolstream XT 220 RAD Gelid Wings Push/Pull.
Reply With Quote
  #2 (permalink)  
Old July 16, 2008, 01:51 PM
Eldonko's Avatar
Hardware Canucks Reviewer
 
Join Date: Apr 2007
Location: Calgary, AB
Posts: 5,445
Default

Go back to FS and ask for the manager. Tell them they must have sold you a previously owned XBOX bc the sticker was broken and now MS wont accept it. Chances are they will replace it, they have no choice.
__________________
Donkeys kill more people annually than plane crashes or shark attacks.
Reply With Quote
  #3 (permalink)  
Old July 16, 2008, 01:53 PM
Cptn Vortex's Avatar
Hall Of Fame
F@H
 
Join Date: May 2007
Location: Vancouver
Posts: 3,726
Default

yeah.... time to dig for recipt...
__________________
The Vortex H20

Coolermaster ATCS 840 w Window panel
MSI Z77A-GD65
Intel i7 3770K @ 4.6GHZ 1.28v
Galaxy GTX 680 @ 1241MHZ
8GB Mushkin Blackline 1600MHZ 9-9-9-24 1.5v
Asus Xonar Essence STX
OCZ Z-Series GOLD 850W
2 x 128GB Corsair Force GT SATA3 SSD RAID0 :)
Acheiva Shimian Q270 Lite 2560x1440

Benq W500 Pojector.

Watercooling:
EK Supreme HF, EK FC GTX 680 Block, MCR320+Gelid Silent 12 Push/Pull, DD Pump, EK Multioption 100ml Res, EK Coolstream XT 220 RAD Gelid Wings Push/Pull.
Reply With Quote
  #4 (permalink)  
Old July 16, 2008, 01:55 PM
Eldonko's Avatar
Hardware Canucks Reviewer
 
Join Date: Apr 2007
Location: Calgary, AB
Posts: 5,445
Default

I used to be a floor manager at FS some years ago and I just gave people what they wanted. :D
__________________
Donkeys kill more people annually than plane crashes or shark attacks.
Reply With Quote
  #5 (permalink)  
Old July 16, 2008, 02:12 PM
Hall Of Fame
 
Join Date: Jul 2008
Location: Canada
Posts: 1,221

My System Specs

Default

I avoid buying ANYTHING from FS - they often take returned items and put it back on the shelves to resell - and before any employee argues with me, I've witnessed this myself on 2 different FS locations. I also purchased items myself that were opened and used.

When buying anything it is your responsibility to properly inspect the item, and if you notice ANY tampering return it RIGHT AWAY for a refund, and find one that has no signs of tampering.

It is a real gamble when you buy something from Best BUy or FS.

Another thing I've noticed sometimes the distributors open boxes to put their stickers or to test items and don't handle it properly.
Reply With Quote
  #6 (permalink)  
Old July 16, 2008, 02:16 PM
Cptn Vortex's Avatar
Hall Of Fame
F@H
 
Join Date: May 2007
Location: Vancouver
Posts: 3,726
Default

See, I dont know what the return policy is, but I think I bought it at least 8 months ago. Wish me luck?
__________________
The Vortex H20

Coolermaster ATCS 840 w Window panel
MSI Z77A-GD65
Intel i7 3770K @ 4.6GHZ 1.28v
Galaxy GTX 680 @ 1241MHZ
8GB Mushkin Blackline 1600MHZ 9-9-9-24 1.5v
Asus Xonar Essence STX
OCZ Z-Series GOLD 850W
2 x 128GB Corsair Force GT SATA3 SSD RAID0 :)
Acheiva Shimian Q270 Lite 2560x1440

Benq W500 Pojector.

Watercooling:
EK Supreme HF, EK FC GTX 680 Block, MCR320+Gelid Silent 12 Push/Pull, DD Pump, EK Multioption 100ml Res, EK Coolstream XT 220 RAD Gelid Wings Push/Pull.
Reply With Quote
  #7 (permalink)  
Old July 16, 2008, 02:18 PM
Hall Of Fame
 
Join Date: Jul 2008
Location: Canada
Posts: 1,221

My System Specs

Default

Quote:
Originally Posted by Cptn Vortex View Post
See, I dont know what the return policy is, but I think I bought it at least 8 months ago. Wish me luck?
LOL you are out of luck ! Sorry.

Next time, inspect the item carefuly !

A compromised sticker should have been obvious !

The policy is 30 days, and 14 days on other items, check in store to make sure.

As to software/games, NO returns/refunds, unless disc is broken or software is defective and you want to exchange it for a new one.
Reply With Quote
  #8 (permalink)  
Old July 16, 2008, 02:41 PM
Cptn Vortex's Avatar
Hall Of Fame
F@H
 
Join Date: May 2007
Location: Vancouver
Posts: 3,726
Default

They said the sticker is under the faceplate. Why would I remove the faceplate to look for damage..... That in itself would be voiding my warranty, would it not.....
__________________
The Vortex H20

Coolermaster ATCS 840 w Window panel
MSI Z77A-GD65
Intel i7 3770K @ 4.6GHZ 1.28v
Galaxy GTX 680 @ 1241MHZ
8GB Mushkin Blackline 1600MHZ 9-9-9-24 1.5v
Asus Xonar Essence STX
OCZ Z-Series GOLD 850W
2 x 128GB Corsair Force GT SATA3 SSD RAID0 :)
Acheiva Shimian Q270 Lite 2560x1440

Benq W500 Pojector.

Watercooling:
EK Supreme HF, EK FC GTX 680 Block, MCR320+Gelid Silent 12 Push/Pull, DD Pump, EK Multioption 100ml Res, EK Coolstream XT 220 RAD Gelid Wings Push/Pull.
Reply With Quote
  #9 (permalink)  
Old July 16, 2008, 02:51 PM
Hall Of Fame
 
Join Date: Jul 2008
Location: Canada
Posts: 1,221

My System Specs

Default

Quote:
Originally Posted by Cptn Vortex View Post
They said the sticker is under the faceplate. Why would I remove the faceplate to look for damage..... That in itself would be voiding my warranty, would it not.....
Oh sorry about that - I was thinking of something else. Sometimes they have those stickers they put between seems that are void if you remove, to prevent you from opening up the device. In your case, probably someone tampered and opened the faceplate and returned it to FS, it's all possible. So in this situation I guess you are out of luck as it is hard to prove that you didn't open it. Unless you talk to manager and get lucky and they exchange it (mind you after 8 months you better be damn lucky!) they will likely tell you to take it with MS :D
Reply With Quote
  #10 (permalink)  
Old July 16, 2008, 07:17 PM
JD's Avatar
JD JD is offline
Moderator
F@H
 
Join Date: Jul 2007
Location: Toronto, ON
Posts: 6,881

My System Specs

Default

Well if your out of warranty and can't get it fixed, might as well crack it open and try and fix it yourself...

Try out all those random things people said they did to fix their 360s
Reply With Quote
Reply


Thread Tools
Display Modes