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  #11 (permalink)  
Old November 8, 2012, 08:59 PM
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Originally Posted by SKYMTL View Post
The people that run Steam want to avoid phones in every possible way. That would open them up to....you know....responsibility.
Ditto any kind of physical address where they might have to deal with hard copy mail.
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Old November 14, 2012, 09:31 AM
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EA is now telling people to create a dummy account to contact support if your birthdate was changed. So lame. And how to protect ourselves?
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Origin ‏@OriginInsider
@blakemitchell Hey Blake, you need to contact support at http://help.origin.com to resolve this for you. Please log in using a dummy account.
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Old November 14, 2012, 09:45 AM
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Glad to hear that you got it back. I had a similiar experience a few months ago, I received two emails back to back in russian/english saying "Your email address was changed" "Your password was changed." I disregarded it thinking it was a phising email, however I was then unable to login to origin/bf3.
I had sunk 100$ into BF3 for the game and all expansions packs, and was not too happy, however 15min later I was up and running.
I was concerned that the account would be used to test hacks and pbbanned, however it seems that some noob was playing, with a very low score per minute. This leads me to believe that whoever got control of the account "sold" it to someone cheap, then I got it back, leaving the victim out of their cash.

In order to protect against this, EA should have disallowed changing the email address without comfirming the change of email address from your actual email. If people are changing the email because they lost access to the email account, they could phone EA to confirm their identity and make the change.
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  #14 (permalink)  
Old November 14, 2012, 09:53 AM
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Quote:
Originally Posted by On2wheels View Post
EA is now telling people to create a dummy account to contact support if your birthdate was changed. So lame. And how to protect ourselves?
Not really. However, another option would be to phone them.
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Old November 14, 2012, 02:38 PM
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Good news everyone!

Origin Accounts Hacked – Maybe Change Your Password | Rock, Paper, Shotgun
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