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  #21 (permalink)  
Old April 28, 2011, 11:55 AM
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Quote:
Originally Posted by E_Cartman View Post
Alert: DO NOT BUY THE DELL U2311H MONITOR

I REPEAT DO NOT UNDER ANY CIRCUMSTANCES BUY THIS BRAND.


Details later, after i'll smash the screen in the Dell representative's head!
Quote:
Originally Posted by E_Cartman View Post
I didn't say that, I told people here about my personal experience with the product.
I don't know where or how you got the impression that I have made ANY sort of criticism or advice regarding the series.

Besides, why would I do that??? I never owned any other Dell monitor product, so I cannot either praise or criticism it. Doing that (speaking about something that was never there, such as the entire U series or your comment), is simply dumb, that's correct.
Maybe in the comment where you stated in bold to stay away and do not buy?
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  #22 (permalink)  
Old April 29, 2011, 05:41 AM
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Don't you think that before I made this comment I checked thoroughly what I wrote?

This "Brand" refers to the U2311H specifically, because I have no reason to include others as I don't know them, so how can I do that???

Maybe the word was a little off (and unintended as English is my second language), and I can't think of any person with the slightest sense of reason that would see otherwise.

Your perception is beyond me, use the little judgement that you have man, before you make those comments.
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  #23 (permalink)  
Old April 29, 2011, 08:11 AM
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Quote:
Originally Posted by E_Cartman View Post
Don't you think that before I made this comment I checked thoroughly what I wrote?

This "Brand" refers to the U2311H specifically, because I have no reason to include others as I don't know them, so how can I do that???

Maybe the word was a little off (and unintended as English is my second language), and I can't think of any person with the slightest sense of reason that would see otherwise.

Your perception is beyond me, use the little judgement that you have man, before you make those comments.
Give it a rest guys, please. E Cartman, when I read what you said, I perceived it as you warning people to not buy any Dell monitor just because of your single defective unit. I do technical support for ADP and a lot of it is via e-mail. I may want to say a certain thing to a client or co-worker but I have to be very careful what I say and how I say it. I can't expect anyone to intepret my text in the exact way I intend it to be. Just take that into consideration going forward and everything should work itself out.

Now please, let's get back to relevant monitor discussion. If you guys want to continue in the direction you're going - maybe spare the rest of us and take it to a PM... if it is really worth it to you...


Cheers,
Jeremy
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  #24 (permalink)  
Old April 29, 2011, 08:48 AM
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You can't compare forums to technical support where they can legally hold you for every word that comes out of your mouth. Besides, regardless of how you may perceive I chose to express myself, reasonable people can do the math and come to the simple conclusion that I am no expert and only have 1 specific product so even if I would say something about the whole series, it would be baseless.
People who are stupid enough to take and trust my, supposable, unfounded, word on it... well, they never really had a chance to begin with...

Anyway now that this thing is over, back on topic as I refuse to debate this stupid issue any longer, and will not say another word about it, so tease away...

It is hard for me to believe that things will go so smoothly as it sounds, but I will report on whatever the outcome is - next week.

If it would go so smoothly, and I would encounter such a phenomenon, i'll be sure to praise Dell wherever I can.

Last edited by E_Cartman; April 29, 2011 at 08:53 AM.
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  #25 (permalink)  
Old May 1, 2011, 09:54 AM
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The technician called me today at noon and was at my house within 10 minutes.

He brought a new monitor of the same model, and the same revision and date manufacturing date (REVA02, Mfg: Feb 2011) which was the same as the one I bought and seems to be the latest.

The monitor was replaced because of the initial issue but didn't change anything else, which I considered to be a problem. It turns out that is just how the monitor is - tinting issues are still there for example. But don't get me wrong i'm far from disappointed with it.

The monitor was brand new and came out of the box in front of me.

One thing however is that the new monitor had a slight issue with the power button, that in order for it to work you have to press it a little harder. The tech saw that and ordered another monitor which should come tomorrow. But regardless I can stay with this one it's just a minor issue, more of my pettiness and less of an issue actually.

In conclusion, I am amazed by the level of support that Dell gave me (although it is refereed to as "Dell Israel" it's actually another company, which is originated at Israel, who takes care of Dell's warranty). The tech didn't even check the screen at all and i'm delighted by the speed it went down, and the level of support I received.

I think Dell deserves a big praise for that because it seemed too good to be true, and I owe it to Dell.

Things worked out great in the end and I do want to write about my very positive experience with their technical support. I will be doing that in the appropriate place and in Hebrew as I cannot speak for other countries.

A big thanks to the community for their help.
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  #26 (permalink)  
Old May 1, 2011, 04:09 PM
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Quote:
Originally Posted by E_Cartman View Post
Don't you think that before I made this comment I checked thoroughly what I wrote?

This "Brand" refers to the U2311H specifically, because I have no reason to include others as I don't know them, so how can I do that???

Maybe the word was a little off (and unintended as English is my second language), and I can't think of any person with the slightest sense of reason that would see otherwise.

Your perception is beyond me, use the little judgement that you have man, before you make those comments.
The word you are looking for is model. The brand is the manufacturer, Dell.
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  #27 (permalink)  
Old May 6, 2011, 03:30 AM
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Where were you even able to buy a 2209WA from? I am looking to buy another one.

In any case, here is the technical difference between a U2311 and 2209WA if anyone is interested:

U2311H:
- 6 bit panel (8bit with FRC, similar to TN panel. NOT a native 8 bit panel)
- Edge lit 4 CCFL (this is the reason why the U2311H has a crappier viewing angle than typical IPS displays as the backlighting is not as uniform as a backlit display)
- 1920X1080 resolution (smaller dot pitch)
- 8ms response time
- 16:9
- slightly better contrast ratio than 2209WA/U2410 head on, but minimized through shift of viewing angle

2209WA:
- native 8 bit panel (like every other IPS panel out there)
- 6 CCFL backlit display (not edge lit)
- 6ms response time
- 16:10, 1680X1050
- better panel uniformity
- larger dot pitch

Overall, it really depends on what you are using it for which monitor is better. Since I care more about the accuracy of my display (over say 1080p resolution), the 2209WA is my choice.

Last edited by Asad_A203; May 6, 2011 at 03:36 AM.
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