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Old October 22, 2013, 09:04 AM
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Default MSI RMA in Canada

How easy/hard are these guys to deal with from Canada? I'm thinking of buying a MSI z87 mobo
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Old October 22, 2013, 09:20 AM
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Last thing I RMA'd though MSI was a second hand GTX 470 I had gotten from a member here. The card was new from RMA. The process for me was quick and painless. They didn't require a receipt or anything. Took about 3 weeks total time which I thought was pretty good.
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Old October 22, 2013, 10:03 AM
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Their GFX card RMA process is great, can't speak from personal experience WRT whether or not the MB RMA is carried out by the same folks.
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Old October 22, 2013, 10:47 AM
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I dealt with the local MSI office for a GPU RMA and I walked in and they just handed me another card.
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Old October 22, 2013, 01:33 PM
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RMA'd mobo didn't take more than a week. I shipped it out to Markham, arrived there the next day, then two days later I got the notification that it has been shipped out already.
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Old October 22, 2013, 02:15 PM
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One thing about MSI RMA is that they are quite good. If you live in the Markham area you can drop it off. I've dropped off a motherboard and before I got home I had a notice my RMA was shipped back to me. Can't beat that.
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Old October 22, 2013, 06:10 PM
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Thanks guys :)
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Old October 22, 2013, 07:37 PM
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MSI earned my respect after my 560Ti TFII OC RMA...

Quick turnaround, good card sent back, RMA'ed on serial number only, no receipt needed...

WILL BUY AGAIN!
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Old October 22, 2013, 07:40 PM
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Quote:
Originally Posted by Delavan View Post
MSI earned my respect after my 560Ti TFII OC RMA...

Quick turnaround, good card sent back, RMA'ed on serial number only, no receipt needed...

WILL BUY AGAIN!
Yeah... that was my experience as well, unfortunately it was 4 times for the same set of two TFII cards......

They got bonus points for the ease of RMA, lost a few points for the fact that the TFII fans kept failing on me..... ;)
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MSI Z87I Gaming AC / i5 4670K / 2X 4G Gskill 1866 DDR3 / XFX XTR 750 / EVGA GTX 680 SC+ 2GB / Intel DC S3700 200G / random 160G Sata HDD
Inwin 904 / Swiftech MCP655-b / Alphacool NexXxos XT45 120 Rad / 2X Scythe GT AP-15 / EK Supreme HF / Dell UltraSharp U2412M

Asrock AM1H-ITX / AM1 Athlon 5350 / 2X4G Gskill PC3-14900 / Intel 6235 Wi-Fi / 90W Targus Power Brick / 320G Seagate Momentus / Mini-Box M350 / 1X 22" Dell IPS / 1X 22" HP
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Old October 22, 2013, 07:53 PM
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^Same thing happened to my AM3 mobo, I eventually gave up after the second try (it was a different set of problem unrelated to the original RMA problem). The Z77 board still works like a charm though.
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