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-   -   Does using an aftermarket heatsink/paste void your intel retail warranty? (http://www.hardwarecanucks.com/forum/cpus-motherboards/5386-does-using-aftermarket-heatsink-paste-void-your-intel-retail-warranty.html)

thenewguy001 April 2, 2008 02:03 PM

Does using an aftermarket heatsink/paste void your intel retail warranty?
 
Does anyone know? If you RMA a processor and don't send back the chip and stock heatsink smeared with the cheap intel gunk, would they refuse your warranty?

Eldonko April 2, 2008 02:38 PM

Not that Ive ever heard of. If that was the case you would never be able to remove the stock HSF.

thenewguy001 April 2, 2008 02:49 PM

What I've heard is that poorly applied capacitive or conductive paste that fried your proc will void your warranty. I'm just wondering how they would know. Would they insist that RMA'd procs have the paste left on there for testing? If that is the case, where would one get more intel stock paste without buying a new stock heatsink (some places sell these for like $15)? I've also read (from an old googled article on slashdot) that they insist that you send the heatsink with the proc and they check the heatsink serial with the CPU to make sure they match.

Would anyone that ever sent in a processor for RMA be able to shed some light on the subject?

Eldonko April 2, 2008 02:58 PM

Quote:

Originally Posted by thenewguy001 (Post 49606)
I've also read (from an old googled article on slashdot) that they insist that you send the heatsink with the proc and they check the heatsink serial with the CPU to make sure they match.

This is true if the HSF actually has a serial on it, but alot dont so they would never know if it was a different one as long as it is the same type.

And no, there is no way to tell if a CPU was fried because of the wrong thermal paste, excessive voltage, or similar. Not that I am recommending you do anything out of warranty spec. ;)

thenewguy001 April 2, 2008 03:07 PM

Quote:

Originally Posted by Eldonko (Post 49607)
This is true if the HSF actually has a serial on it, but alot dont so they would never know if it was a different one as long as it is the same type.

I'll have to check mine tonight to see if it does...

Quote:

Originally Posted by Eldonko (Post 49607)
And no, there is no way to tell if a CPU was fried because of the wrong thermal paste, excessive voltage, or similar.

Except for burn marks I suppose :biggrin:

You'd think that they'd have some sort of internal sensor that would be tripped for these though, given the number of RMA's they would see from overzealous overclockers.

It seems odd to me that they wouldn't have a built in monitoring system to tell if a processor was configured to run at a multi/fsb that is different from stock, or exceeded thermal specs.

I just bought a hard drive yesterday and it says on there that the warranty is void if the HD received a shock in excess of 300Gs. I'm sure they would have included some sort of G-meter in the unit. These things are cheap and you can pretty much buy them on a sticker.

Eldonko April 2, 2008 03:20 PM

The amount of CPUs killed by ocers is not big enough for Intel/AMD to care about. We are maybe 1% of the market, then maybe 1-2% of that 1% kill CPUs from abuse.


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