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Old June 13, 2011, 09:58 PM
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Default Testing for shipping damage to CPU?

I bought an Intel Core i5 2500K and a Coolermaster Hyper 212 Plus CPU cooler the other day. Both items shipped from Memory Express in a single box packed with styrofoam peanuts.

When I opened the shipping box, I saw that the Hyper 212 Plus package had been crushed. I opened it up and the heat pipes were actually physically bent. I will RMA the CPU cooler.

The CPU however did not look damaged. I popped the CPU in and it runs IntelBurnTest successfully for 20 passes. Given that it is passing IntelBurnTest, is that good enough to verify the CPU is working correctly? I still have time to RMA it, but would like to know what you guys think...
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Old June 13, 2011, 10:05 PM
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It's fairly difficult to physically damage a CPU without pins, you have nothing to worry about if there aren't any obvious signs of physical damage.
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Old June 13, 2011, 10:16 PM
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you ould kick about the cpu retail box,without causing damage to the cpu itself while in its protective shell

the cooler however will be a goner most probably.

as for the 212..how the heck did it bend the pipes while circumnavigated by the peanut things?? :)
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Old June 14, 2011, 03:55 AM
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Not sure how the 212 got so smashed up. The cardboard box it came in was really crushed, and when I opened up the box I saw that the heatpipes had been bent so badly that the plate that contacted the CPU was no longer sitting horizontally. I'm guessing it was damaged before being put into the shipping box.

Thanks for the advice about the CPU, Ilya, Dangtx. I was concerned that there could have been some latent damage to it that I wouldn't be able to see right away but I'm glad to hear that it is OK.
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Old June 14, 2011, 09:07 AM
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CPU should be fine. They are fairly well protected in a retail box
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Old June 14, 2011, 09:15 AM
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I've dropped cpus out of packaging onto the floor from about 4 feet and they survived just fine :D
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Old June 14, 2011, 09:16 AM
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I dropped one and it has a chunk out of the pcb and it is fine too heh
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Old June 14, 2011, 09:31 AM
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Ok, thanks. To test the CPU, would IntelBurnTest and Prime95 be the best tools for the job? I was planning on 20 runs of IBT and 24 hours of Prime95 Blend.
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Old June 14, 2011, 09:35 AM
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I wouldnt worry about it, Im sure it is fine. If it was damaged it wouldnt work.
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Old June 14, 2011, 09:54 AM
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Quote:
Originally Posted by Eldonko View Post
I wouldnt worry about it, Im sure it is fine. If it was damaged it wouldnt work.
Out of curiosity, is damage to CPUs usually an all-or-nothing situation? i.e. Either the CPU works or it doesn't?
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