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Originally Posted by sswilson I've had a few decent MSI boards (my first OC kit pusher used to carry them) and am currently running an AM3 board.... never bothered trying to do an RMA. The only thing I'd suggest is to be very careful with bios updates... under no circumstances should you use their live bios update.... they may have improved over time, but in the past it's always been a POS (bricked at least one of my boards). |
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Originally Posted by Fudd Rucker Yep I dealt with that problem twice back in the day with 2 K7N Delta2 LSR boards. Both times Id use the live update flash my bios got borked and it was like pulling teeth to get MSI to send me new rom chips. Those were the last MSI boards I ever used and I dont think my story has much relevance to the thread. |
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Originally Posted by Linus I'm here alright.
Actually I did an RMA with them recently that wasn't a problem at all. Had a motherboard bricked by their BIOS update utility (didn't notice in the change log for the one I was flashing to that it said "fixes BIOS update utility") and I had to send it in for RMA. Took about 2 weeks (fine considering I shipped ground to them) and no complaints.
That said, Gigabyte went the extra mile for me on my most recent RMA, even phoning me to confirm if I was okay with the replacement (my part was EOL).
Bottom line: GREAT product these days, my personal experience has been very positive. Until very recently I would have been the first on the MSI hate-wagon (after that awful K8N2 Platinum or w/e it was... some S754 board with great reviews and tons of issues), but I also recognize when strides are being made to improve product, and I'd gladly recommend their current AMD/P55 boards. |
That's why I love websites like this one.... it says a lot when 3 members say exactly the same thing about a product/product line.
On the whole, I'm not a big RMA kinda person.... if something is DOA I'll return it, but if it works for 6 months and then quits I generally won't bother.
I've had good luck overclocking AMD chips with MSI boards, and wouldn't hesitate to pick up another one for the AMD platform. OTOH, I'm not as familiar with their intel chipset offerings so I think I'd be more inclined to chose a different manufacturer based solely on previous positive experiences.
Another bonus to MSI used to be the fairly strong modded bios community. I've had a couple of lower end boards with annoying issues (IIRC it was USB related) which were resolved through tweaks by one of the longtime members of their forums.
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