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  #11 (permalink)  
Old November 14, 2009, 05:31 AM
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Awsome, review posted:

Reviewer: Rai_Polo

edit your review 11/14/09 6:24 AM
Horrible customer service. Just in case your only going to read the first few lines of this review that is what your should know.

I have dealt with NCIX for years and I have had several bad experiences with them. This last occasion they held my money for over a month and refused to ship me my items (3 Sanyo Xacti camcorders that I needed for a vaction) even though they had them at their vancouver and Toronto warehouses (check online stock if you don't believe me Nov/14/2009).

Their reason for this was that the price they agreed to sell me the cameras at was too low? What? YOU AGREED TO THIS PRICE? If it was too low you could have said NO and saved me a month of waiting. On top of this no one would return my calls or send me an e-mail even though, Harely and Chris Both promised on several occasions to do so. No updates no items, nothing for over a month until I demanded to speak to a manager.

resolution? I'm getting my money back and buying them from Bestbuy.

Thanks for the amazing experience NCIX. If nothing at least you are consistent.

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  #12 (permalink)  
Old November 14, 2009, 06:33 AM
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Remember guys, this is still a BST thread.

/end thread crap
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Old November 15, 2009, 10:49 AM
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what a joke.... there is like 800 people in line.
my kid is going apeshit from waiting... messaging from my phone.
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Old November 15, 2009, 01:03 PM
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Thanks anyways Perineum, much appreciated for you trying for me.
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Old November 15, 2009, 01:49 PM
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Man, if I lived there I would be in that lineup and be pestering the people in front of me to buy a 260 and give them $10 to do it!!.......
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Old November 15, 2009, 02:47 PM
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My only runins with NCIX customer care, which is normally not necessary because everything goes so smoothly, have been stellar. The other day, my ram didnt get shipped with my last ordered because they were out of stock. Created a ticket, posted in the forums asking for one of the staff to help out. Chris did, and updated my ticket a few times during the day and had my ram shipped out express to me. That was wednesday and ram was attempted delivery to my place but wasnt home. Good stuff
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