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Old July 21, 2010, 07:06 AM
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Removed.

Last edited by jeremyofmany; July 26, 2013 at 07:02 AM.
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Old July 21, 2010, 08:12 AM
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Well contacting them was the thing to do. Just don't tell them ( if she is still under warranty ) that this happen after a power outage. I don't know for them but some time other brand decline RMA for that reason.
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Old July 21, 2010, 08:52 AM
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Quote:
Originally Posted by jeremyofmany View Post
I told them straight up that it was a power outage. Too late now.
Well I never deal with them before but if they have a minimal good service they are going to give you a RMA number and a working replacement
Keep us up to date with all this!
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Colenzo : See system spec!

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Old July 21, 2010, 08:04 PM
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i had that happen to my xfi platinum i had...said it was working but no sound from the speakers, though it worked from the line out port. ended up ditching it in disgust
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Old July 23, 2010, 02:44 AM
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I submitted a ticket to auzentech not long ago, and they usually responded within a day or two. Be patient
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Old July 23, 2010, 05:42 AM
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Glad to hear they got a hold of you. A lot of people seem to forget that a company typically has 24-48 hours to get back to you and if they dont within a the first few hours of your ticket it normally means they are busy hepling someone else. Also don't forget most businesses will only handle/deal with your RMA during regular LOCAL business hours only.
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