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Old August 27, 2008, 06:30 PM
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chrisk chrisk is offline
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Join Date: Jul 2008
Location: GTA, Ontario
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Default Packaging advice for RMA

I have to RMA a Seagate 1TB drive. I have obtained an RMA number, and the following was indicated in the RMA email:

"- Enclose each drive in an ESD (electrostatic discharge) bag or in an anti-static plastic shell (SeaShell).
- Secure each unit in 2 inch-thick foam rubber in a corrugated box. Do not use peanuts, bubble wrap or newspaper.
"

All I have for packaging is the "Seashell" and the foam peanuts. You think I should use this anyways, or will they reject my RMA? How picky are these companies with this?

If you think I am taking too much of a risk here any suggestions where I can get some thick foam rubber? Tried a few places already but none available where I have looked.

Thanks for any advice or experience you guys may have had with this.
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