In my experience, freezing in safe mode = hardware problem. It's possible his hard drive or ram is having issues. Safe mode should run smoothly without freezing even if there are viruses on the system.
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Current System: "Gale Force" (09-28-2008)
AMD X2 6000+ w/ TRUE (2x Scythe 120mm) | Asus Crosshair MB | 4Gb OCZ Plat.Rev.2 PC-6400 RAM w/ Corsair Memory Cooler | VisionTek 4870X2 2gig| Coolermaster CM Stacker 832 w/ 7x 120mm Fans (2x Tricool, 5x CM), 1x 80mm CM, and 1x Antec "Big Boy" 200mm Tricool Fan | Silverstone Strider 1Kw PSU | Seagate Barracuda 7200.11 500gig x 4 (Raid 1 & Raid 0)| 3x BenQ FP222w 22' Wide 5ms LCD Monitor & Matrox Triplhead2Go DE
Next system? Who knows...
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