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Old November 19, 2013, 02:29 PM
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Caldezar Caldezar is offline
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Join Date: Aug 2008
Location: Burnaby
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I will never buy another EVGA product EVER. I was involved in an RMA nightmare with them a while back that involved them sending me broken cards in return, including one return that actually had a broken chunk of magnet stuck to the inside of the card. After almost 5 months of back and forth, and escalation to the service department, the best they offered me was a t-shirt and lanyard as compensation, along with a hassle on warranty service for a secondary card that was linked to my account because some idiot in support didn't update a service ticket correctly and flagged my other card as 'stolen property'. (Which was a whole other headache to get sorted out.)

I know it doesn't help you any Kap, but I've learned not to expect much from EVGA. For a company that seems to be touted as great warranty support, they've done nothing but screw me at every corner. I've told everyone I know to steer far and clear of them. Here's hoping your experience is better than mine was.
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