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Old February 1, 2013, 10:11 AM
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Terren Terren is offline
Join Date: Jan 2013
Location: Toronto
Posts: 10

Local RMA is something we've been looking at but I don't have a definitive answer there yet in terms of a timeline. I do work with all of the large retailers here and I don't want to put them on the spot but if anyone runs into a major issue outside of their regular return period, shoot me a PM and I'll see what I can do about getting an exception as I do hear you guys about around turn around time.

As a stopgap measure would something like a HWC loaner pool of critical components be of interest if I can get that arranged?
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